Overnight Retail Associate - Flexible Schedule

Five Below; Ridgewood (NY); On-site; USD 19,000 - 28,000; Part time

Job summary

Five Below is seeking team members for a dynamic sales associate role in Ridgewood, NY. You will greet customers, answer questions, and help shoppers find merchandise while delivering friendly, fast service.

The role requires flexibility, the ability to stand and lift items, and comfort with cash registers and handheld devices. We offer an energetic environment with opportunities for growth.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Excellent communication

Customer service

Technology familiarity

Job description

Five Below is seeking team members for a dynamic sales associate role in Ridgewood, NY. You will greet customers, answer questions, and help shoppers find merchandise while delivering friendly, fast service.

The role requires flexibility, the ability to stand and lift items, and comfort with cash registers and handheld devices. We offer an energetic environment with opportunities for growth.