Bilingual Overnight Quality Assurance and Food Safety Supervisor

Bento Inc.; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive rewards

Health benefits

Career development

Job summary

Bento Inc. is hiring an Overnight Quality Assurance and Food Safety Supervisor to ensure production quality and plant sanitation across the Chicago facility.

You will lead HACCP programs, train QA staff, and drive corrective actions in response to audits and customer feedback. Based in the Chicago Food Factory, this role requires a strong background in GMP, SQF/GFSI standards, and tangible leadership experience in a food processing setting.

Qualifications

• Completion of a college diploma in Food Science, or a related field.
• GFSI experience (SQF is an asset). PCQI certification.

Responsibilities

• Ensure consistent quality of production and plant sanitation by developing and enforcing above-standard manufacturing practices.
• Lead HACCP program and prerequisite programs, ensure up-to-date and fully implemented in production.
• Provide leadership and direction to the plant QA team, including training, coaching and development of QA technicians.
• Provide leadership during audits and assist QA Manager as assigned.
• Maintain records of finished product specifications, SOPs, SSOPs, QA forms, etc.
• Create training materials to support GMP/HACCP/Sanitation programs and train staff on quality and food safety principles.
• Review plant issues and follow up on customer/supplier complaints with corrective actions.
• Implement quality enhancement processes with Plant Operations for cost savings and improvements.
• Support third-party audits (GMP, Costco) and internal audits.
• Manage direct reports of 2 QA Technicians and propose team development.
• Oversee sanitation inspection and communicate issues with Sanitation team.
• Review testing results for raw materials and finished products.

Skills

Analytical skills

Problem-solving

Time management

Team collaboration

Education

College diploma in Food Science or related field

Job description

OVERNIGHT QUALITY ASSURANCE AND FOOD SAFETY SUPERVISOR

Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.

Location

• Chicago Food Factory: 2136 South Peoria Street Chicago, IL 60608 | 10:00 pm to 7:00 am

Responsibilities

The responsibility of this role is to ensure consistent quality of production and plant sanitation by developing and enforcing above-standard manufacturing practices.

• Responsible for GMP and HACCP are consistent with company policies and procedures as well as regulatory compliance.


• Performs as a HACCP leader to ensure the HACCP program and pre-requisite programs are up-to-date and fully implemented in production.


• Provide leadership and direction in the plant QA team towards training, coaching and developing of QA technicians. This includes, but is not limited to, identifying training needs, providing opportunity for personal growth, assessing performance goals, assuring adherence to company policies and practices, managing absenteeism and assisting in disciplining should coaching be ineffective.


• Provide leadership during audits. Assist and lead as assigned by the QA Manager.


• Maintain records of finished product specifications, SOPs, SSOPs, QA forms, etc.


• Creates training materials to support GMP/HACCP/Sanitation programs at all levels of the company and provides routine employee training on quality, regulatory, and food safety principles and policies to ensure 100% completion.


• Reviews plant issues, ensures problems are resolved, and follows up on customer/supplier complaints with corrective actions and preventive measures.


• In conjunction with the Plant Operations, implements quality enhancement processes and procedures at the plant level to achieve process improvements and cost savings.


• Supports third-party audits (GMP, Costco), customer and internal audit.


• Manages direct reports of 2 QA Technicians and prepares recommendations for team development.


• Oversees facility sanitation through monitoring of environmental swabbing and communicates with the Sanitation team on any identified cleaning issues.


• Reviews internal/external testing results for the raw material, finished products, etc.

Qualifications

• Completion of a college diploma in Food Science, or a related field. Preferred 5 years of experience in Quality Assurance.


• Required to have GFSI experience (SQF is an asset), PCQI certification


• Strong analytical, problem-solving and time management skills.


• Internal auditing skills preferred.


• Ability to work well in a team environment and collaborate up and down the organization.


• Previous leadership experience, preferably in a Food Processing facility.


• Disciplined, motivated and accountable for all Quality Assurance matters.

Why you should join our team:

• Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.


• Competitive Rewards: Upon meeting eligibility criteria, reap the benefits of a comprehensive compensation, bonus plan, group health benefits, and retirement plans that recognize your outstanding contribution.


• Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.


• Champion Diversity, Equity, and Inclusion: We are committed to fostering a workplace where diversity, equity, and inclusion thrive, empowering every voice to be heard and celebrated through meaningful initiatives and programs.


• Drive Sustainable Impact: As part of our dedication to Environmental, Social, and Governance (ESG) principles, we actively promote sustainable practices and initiatives to create a positive impact on our environment and communities.

For more information about Bento and our opportunities, please visit www.bentosushi.com.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. Special consideration will be given to applicants with previous experience working as a; Quality Assurance Supervisor, Quality Supervisor, Quality Control Supervisor,Quality Assurance Technician, Food Safety, Food Technician, Quality Assurance Lead, QA Specialist, QA Supervisor.