Overnight Part-Time Hotel Front Desk Agent

Schulte Restaurant Group; Westborough, Northern (MA, KY); Hybrid; USD 25,000 - 30,000; Part time

Benefits offered by this job

Daily Pay

Telemedicine & mental health

Health Insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Employee Assistance Program

Job summary

Schulte Hospitality Group in Westborough, MA is seeking an Overnight Front Desk Agent to provide friendly, efficient service at the hotel front desk.

The part-time role requires you to manage check-ins/outs, handle guest inquiries, and support nightly audit duties while maintaining a welcoming lobby and ensuring guest satisfaction. We offer daily pay options and a supportive team environment.

Qualifications

• High School Diploma/GED required.
• Strong communication skills (verbal & written).
• Ability to multitask in a fast-paced environment.
• Customer service focus with hospitality mindset.
• Basic math and cash-handling competence.

Responsibilities

• Audit daily guest ledger and post room charges.
• Handle end-of-day accounting processes for the hotel.
• Ensure accuracy of guest folio charges.
• Summarize revenues across departments.
• Greet guests, check-in/out, and manage reservations.
• Perform cash drops following cash-handling procedures.
• Keep Front Desk organized for morning shift.
• Monitor security cameras and lobby area.
• Work nights, weekends, and holidays as needed.
• Perform any other duties as assigned.

Job description

Overnight Part-Time Hotel Front Desk Agent

Requisition Number

HIBM-58473

Job Description

Schulte Hospitality Group is seeking a dynamic, service-oriented Night Auditor to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHGyou'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHGprovides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

• Work Today, Get Paid today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match, 21 +
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Job Duties and Responsibilities

Audits the daily guestledger

Handles all end-of-day accounting functions including posting daily room rates and roomtax

Ensures accuracy of all charges toguest folios

Averages sum of revenues of all accounts receivable from food, room andother departments

Acts as front desk clerk, checking guests in and out, bookingreservations and resolving guest issues

Make cash drops in accordance with proper cash handlingprocedures

Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for theirshift

Monitors hotel security camerasystem

Ensures that lobby is well-maintained, properly lit and with music at proper volume

Work nights, weekends, and holidays as needed

Any other duties asassigned

Education and Experience

• High School Diploma/GED

Knowledge, Skills and Abilities

• Ability to multi-task
• Ability to communicate effectively verbally and in writing
• Team player
• Ability to exceed expectations of guests
• Basic accounting/math skills

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

* Schulte Hospitality Group is an Equal Opportunity Employer.

Location

HIS Boston Westborough-21193

Position Type

Part-time

Compensation Range

20

undefined