Overnight Part-Time Hotel Front Desk Agent

The Inn at Stonecliffe; Westborough, Northern (MA, KY); Hybrid; USD 25,000 - 33,000; Part time

Benefits offered by this job

Daily pay

Telemedicine

Health insurance

401k

PTO

Holiday pay

Pet insurance

Employee discounts

Job summary

Schulte Hospitality Group in Westborough, MA is seeking an Overnight Part-Time Front Desk Agent to join our team as a Night Auditor. You’ll perform front desk duties, balance daily revenue, and assist guests with requests, ensuring a smooth overnight shift experience.

The ideal candidate provides friendly, accurate service, handles multi-tasking with care, and maintains security and proper cash handling. Flexible weekend availability is required.

Qualifications

• Requires ability to multi-task and manage front desk responsibilities.
• Strong verbal and written communication skills.
• Customer-focused mindset with a team-oriented approach.
• Basic math skills for handling cash and postings.
• Prior hospitality/front desk experience preferred but not required.

Responsibilities

• Audit daily guest ledger and balance accounts.
• Handle check-ins/outs and reservations, resolving guest issues.
• Process end-of-day accounting functions and postings.
• Monitor lobby and ensure security and proper lighting.
• Support other front desk duties as needed.

Skills

Multi-tasking

Communication

Team player

Guest service

Basic math

Education

High School diploma/GED

Job description

Overnight Part-Time Hotel Front Desk Agent

#HIBM-58473

Westborough, Massachusetts, United States

Job Description

Schulte Hospitality Group is seeking a dynamic, service-oriented Night Auditor to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHGyou'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHGprovides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

• Work Today, Get Paid today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match, 21 +
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Job Duties and Responsibilities

• Audits the daily guestledger
• Handles all end-of-day accounting functions including posting daily room rates and roomtax
• Ensures accuracy of all charges toguest folios
• Averages sum of revenues of all accounts receivable from food, room andother departments
• Acts as front desk clerk, checking guests in and out, bookingreservations and resolving guest issues
• Make cash drops in accordance with proper cash handlingprocedures
• Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for theirshift
• Monitors hotel security camerasystem
• Ensures that lobby is well-maintained, properly lit and with music at proper volume
• Work nights, weekends, and holidays as needed
• Any other duties asassigned

Education and Experience

High School Diploma/GED

Knowledge, Skills and Abilities

• Ability to multi-task
• Ability to communicate effectively verbally and in writing
• Team player
• Ability to exceed expectations of guests
• Basic accounting/math skills

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

* Schulte Hospitality Group is an Equal Opportunity Employer.

Location

HIS Boston Westborough-21193

Position Type

Part-time

Compensation Range

20

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