Overnight Operations and Security Officer

Seattle Aquarium; Seattle (WA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Employer-funded HRA

Flexible spending accounts

Life insurance

Long-term disability

403b retirement with employer match

ORCA pass

Family Plus membership

Paid time off

Job summary

The Seattle Aquarium is seeking an Overnight Operations and Security Officer to safeguard facilities, guests and staff during the overnight shift. You will monitor life support systems, conduct nightly rounds, respond to emergencies, and document incidents while maintaining a calm, service-focused presence.

Responsibilities include patrols of campus and adjacent areas, coordination with Security Supervisor, and escalation of issues.

Qualifications

• 1–2 years security experience.
• Customer service experience preferred.
• Ability to convey information effectively.
• Ability to follow written and verbal instructions.
• Ability to work independently.
• Demonstrates understanding of the Aquarium’s Mission and Values, including Regenerative and Equity work.
• Multilingual and multicultural communication skills preferred.

Responsibilities

• Provide quick, confident responses to radio calls related to security.
• Patrol indoor and outdoor areas, including Market Square office.
• Monitor life support gauges and alarms for habitat systems.
• Inspect equipment like skimmer boxes and pumps during rounds.
• Assist with emergencies, basic first aid, and notify engineers.
• DRAFT daily activity and incident reports.
• Interact with staff, volunteers, and vendors delivering customer service.
• Run missing child procedures and de-escalate difficult interactions.
• Provide crowd control under supervision and support city police when needed.
• Uphold SALIS H values and participate in DEI initiatives.

Skills

Security experience

Customer service

Communication

Follow instructions

Independence

Mission & values

Multilingual

Job description

Overnight Operations and Security Officer

Full-Time Regular Services Workers

9 days ago Requisition ID: 1534

Job Posting

Overnight Operations and Security Officer

Department: Security
Reports to: Security Supervisor
Status: Full-time, hourly, benefitted position
Hours of Work: Tuesday through Saturday, 11:00 p.m. to 7:00 a.m. (overnight shift).

Position Overview

The Seattle Aquarium, a leading marine conservation organization, is seeking an Overnight Operations and Security Officer to join the facilities team. The overall duty of an overnight operations and security officer is to protect the Aquarium property, employees, and guests. Overnight security officers monitor Aquarium property, provide guest service, and document incidents during their shift. While on duty, promote Seattle Aquarium safety and security policies. Works as part of the security team, escalating security concerns to the Security Supervisor.

Essential Functions:

• Provide quick, confident responses to all radio calls related to security.
• Frequent patrols of both indoor and outdoor areas of the Aquarium campus, including the Market Square office across the street. Be vigilant towards facilities related problems.
• Monitor life support gauges and alarm messages for animal habitat control systems. Check for pipe leaks and other emergent issues. Communicate issues in a timely and effective manner and help resolve as needed.
• Conduct extensive nightly rounds to check on animal welfare. Inspect aquarium equipment such as skimmer boxes, oxygen tanks and pumps.
• Provide emergency-related facilities coverage including basic pipe tracing and valve operation as instructed by on-call engineering staff (training will be provided). On occasion may be called upon to assist animal care staff.
• Monitor life support gauges and alarm messages for animal habitat control systems. Check for pipe leaks and other emergent issues. Communicate issues in a timely and effective manner and help resolve as needed.
• Interact with members of the unhoused community with compassion and respect while enforcing Aquarium policies.
• Respond to medical emergencies by administering basic first aid, or by obtaining assistance from paramedics.
• Consult with the Seattle Police Department in the event of 911 calls.
• Assist with deliveries and shipping.
• Respond to difficult Interactions with guests and members of the public with an eye for de-escalation.
• Draft reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Participate in Seattle Aquarium trainings including occasional trainings during the day (with advance notice from security supervisor).
• Interact with staff, volunteers, and vendors daily with the goal of delivering excellent customer service to all audiences.
• Run missing child procedures in accordance with Seattle Aquarium policy.
• Provide crowd control support under the direction of the floor lead.
• Uphold Seattle Aquarium's S.A.L.I.S.H values, to foster an inclusive community for staff, guests, and all who engage with the security team. All Aquarium staff and volunteers are expected to participate in advancing and integrating into their work Diversity, Equity, Inclusion, and Regenerative practices in alignment with our values.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities: The skills and abilities listed below may be demonstrated through a combination of relevant cultural and community programs, jobs, internships, volunteer experience, and/or formal or informal education. If you meet some of the requirements and you are passionate about our mission and our ocean, we encourage you to apply and look forward to learning more about you.

• 1-2 years' experience in security
• Prior customer service experience preferred.
• Ability to convey Information effectively.
• Ability to follow written and verbal instructions.
• Ability to work independently.
• Demonstrates an understanding of the Aquarium’s Mission and Values, including Regenerative and Equity work.
• Multilingual and multicultural communication skills and experience are preferred.

Working Conditions:

• Sitting and standing for extended periods of time.
• Must be able to conduct regular walking foot patrols through entire campus including behind the scenes areas.
• Ability to go outside in variable weather conditions.
• Occasionally lift or carry up to 40 pounds.
• Ability to work with the public, sometimes in heavy crowds.
• Work is conducted on the Aquarium floor.
  

Salary and benefits: $25 per hour. Dependent on experience.. Please include salary expectations in your application materials. Full-time staff are eligible for the Seattle Aquarium’s comprehensive benefits package to include medical, vision, dental, an employer-funded health reimbursement account, medical and dependent care flexible spending accounts, life insurance, long-term disability, 403b retirement fund with employer match, access to a subsidized ORCA pass, a Seattle Aquarium Family Plus membership and generous paid time off.

Note:If offered the position, candidates must pass a background check. Conviction record is not an automatic disqualifier; we are a second chance employer.

About the Seattle Aquarium:The Seattle Aquarium is a respected authority on Puget Sound, the Salish Sea and the world’s one ocean. Our team increases awareness and drives the change needed to preserve and protect our marine environment by providing excellent care and wellbeing for over 5,000 animals to create an inspiring visitor experience, offer engaging daytime and evening events, conservation education programs for people of all ages and backgrounds, community outreach to marginalized populations, research that advances understanding of animals in our care and their counterparts in the wild, advocacy and policy work, an award-winning volunteer program, high-impact marketing and communications, and more.

Our values, developed in conjunction with our staff, include commitments to adopting and promoting sustainable practices, creating awe-inspiring experiences, constantly learning and improving, fostering an inclusive community, maintaining scientific credibility through evidence-based practices and honoring our unique place by using our location and history as a lens for larger understanding.

Proudly accredited by the Association of Zoos & Aquariums, we’re among the top 10 aquariums in the U.S. by attendance, and we welcome over 1 million people each year guided by our mission ofInspiring Conservation of Our Marine Environment. Learn more at SeattleAquarium.org .