Overnight Merchandising Lead - Member Service & Ops

Walmart; Tulsa (OK); On-site; USD 30,000 - 41,000; Full time

Job summary

Walmart in Tulsa, OK is seeking a motivated retail associate to deliver outstanding member service, identify needs, guide customers to self-service options, and assist with purchasing decisions and merchandise locating.

You will help supervise associates, stock shelves, maintain displays, ensure safety, and uphold company policies. This position emphasizes teamwork, integrity, and a focus on delivering a welcoming, efficient shopping experience.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.

Responsibilities

• Provides member service by acknowledging the member and identifying member needs.
• Assists management with supervision of associates, training, and guiding customer service approaches.
• Receives and stocks supplies and merchandise; organizes sales floor and completes documentation.
• Maintains safety of the facility and compliance with company policies and procedures.
• Ensures merchandise presentation and pricing; handles returns and signing per policy.
• Leads and participates in teams to meet timelines and quality; supports Open Door Policy.
• Oversees club pick up orders, staging and product handling.
• Develops and implements processes to meet business needs through collaboration and analysis.
• Promotes ethics and integrity and supports Walmart values in daily operations.

Skills

Retail experience

Customer service

Team leadership

Job description

Walmart in Tulsa, OK is seeking a motivated retail associate to deliver outstanding member service, identify needs, guide customers to self-service options, and assist with purchasing decisions and merchandise locating.

You will help supervise associates, stock shelves, maintain displays, ensure safety, and uphold company policies. This position emphasizes teamwork, integrity, and a focus on delivering a welcoming, efficient shopping experience.