Overnight Merchandising Lead

Sam's Club; Hickory (NC); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Live Better U

401(k) matching

Stock purchase plan

Paid time off

Employee discounts

Job summary

Sam's Club in Hickory, NC, is hiring for a full-time associate to deliver member service, help customers with self-service technology, and assist with purchasing decisions. You will locate merchandise, stock shelves, and support daily store operations.

The role emphasizes teamwork, adherence to safety, and a customer-first mindset. Competitive benefits include health coverage, retirement plans, and education programs.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.
• Minimum qualifications listed by employer.

Responsibilities

• Provides member service by acknowledging the member and identifying member needs.
• Guides self-service technology and assists with purchasing decisions.
• Locates merchandise and resolves member issues per company guidelines.
• Assists management with supervising associates and recruiting, scheduling, coaching.
• Receives and stocks supplies and merchandise and maintains the sales floor.
• Maintains safety of the facility and reports unsafe situations.
• Ensures merchandise presentation and stock accuracy across departments.
• Leads teams and coordinates work to meet timelines and quality targets.
• Oversees club pickup orders and ensures proper staging and policy adherence.
• Develops processes to meet business needs and collaborates with partners.

Skills

Merchandising

Customer Service

Supervision

Communication

Ethical Standards

Retail Operations

Respect the Individual

Act with Integrity

Serve Customers

Strive for Excellence

Job description

Sam's Club in Hickory, NC, is hiring for a full-time associate to deliver member service, help customers with self-service technology, and assist with purchasing decisions. You will locate merchandise, stock shelves, and support daily store operations.

The role emphasizes teamwork, adherence to safety, and a customer-first mindset. Competitive benefits include health coverage, retirement plans, and education programs.