Overnight Member Services Specialist

Planet Fitness - United FP Management, LLC; La Puente (CA); On-site; USD 20,664 - 27,552; Full time

Job summary

A leading fitness franchise in La Puente is seeking an Overnight Closer to provide exceptional customer service to members and guests. Responsibilities include managing front desk operations, greeting clients, and creating daily bank deposits. Must possess strong customer service skills, basic computer proficiency, and a passion for fitness. This is an overnight position requiring individuals who are punctual and reliable, capable of standing for extended hours and handling physical demands such as lifting up to 50 lbs.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Exceptional customer service skills; able to interact professionally with members and co-workers.

Responsibilities

• Greet members, prospective members, and guests, providing exceptional customer service.
• Handle all front desk activities, including answering phone calls and checking members in.
• Create a bank deposit for the next day.

Skills

Customer service skills

Basic computer proficiency

Problem-solving

Empathy

Job description

A leading fitness franchise in La Puente is seeking an Overnight Closer to provide exceptional customer service to members and guests. Responsibilities include managing front desk operations, greeting clients, and creating daily bank deposits. Must possess strong customer service skills, basic computer proficiency, and a passion for fitness. This is an overnight position requiring individuals who are punctual and reliable, capable of standing for extended hours and handling physical demands such as lifting up to 50 lbs.