Overnight Member Services Representative

Crunch Fitness; Fort Collins (CO); On-site; USD 10,000 - 60,000; Full time

Job description

Overnight Member Services Representative

General Job Description:

The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members.

1. Greet all members & guests with a smile and wish them well as they exit the club
2. Check in all members and guests in accordance with company procedures
3. Facilitate any messages on club software at member check-in
4. Answer phones in courteous, helpful, professional manner
5. Communicate special events to members and guests
6. Maintain an atmosphere, which makes members feel welcome
7. Facilitate all member requests or forward to a manager
8. Always maintain professional disposition
9. Sell retail products
10. Facilitate payment of member services in accordance with company procedures
11. Know club facility, services, and schedules
12. Maintain a clean and organized work area
13. Assist in all projects as delegated by club management
14. Follow all policies and procedures in the Team Member Handbook

Requirements

• Obtain or maintain a valid Child/Infant CPR Certification
• Experience working with children
• Certifications, as local/state laws require

Physical Requirements

• Lift 10 lbs. on occasion
• Stand, bend and squat with frequency
• Climb and hang decorations when needed

Compensation: $14.00 per hour

CRUNCH Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.

CRUNCH is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of CRUNCH signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.