Overnight Member Services Pro — Front Desk & Guest Help

Planet Fitness; Fremont (CA); On-site; USD 23,419 - 26,174; Part time

Job summary

A leading fitness center in Fremont is looking for a Member Services Representative. This role demands outstanding customer service skills and teamwork to ensure a welcoming atmosphere. Responsibilities include checking members in, answering phones courteously, and maintaining the front desk area. Ideal candidates are adaptable, possess strong communication skills, and can work in a busy environment. Competitive pay ranges from $17 to $19 per hour, reflecting commitment to an exceptional member experience.

Qualifications

• Customer service experience preferred.
• Ability to follow instructions and complete tasks independently.
• Willingness to learn and adapt.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Check members in and provide club tours to prospective members.
• Conduct beverage or merchandise purchases on the point-of-sale system.

Skills

Customer Service experience

Basic computer proficiency

Strong communication skills

Ability to work well in a team

Problem-solving mindset

Job description

A leading fitness center in Fremont is looking for a Member Services Representative. This role demands outstanding customer service skills and teamwork to ensure a welcoming atmosphere. Responsibilities include checking members in, answering phones courteously, and maintaining the front desk area. Ideal candidates are adaptable, possess strong communication skills, and can work in a busy environment. Competitive pay ranges from $17 to $19 per hour, reflecting commitment to an exceptional member experience.