Overnight Member Services Associate — Growth & Perks

HFP Katy Fry, LLC; Ferry Road (MD); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) plan after 12 months

Free PF Black Card gym membership

Opportunities for growth

Job summary

HFP Katy Fry, LLC seeks enthusiastic team members who prioritize customer service in a fun and honest environment. As a member service representative, you'll greet and assist guests, ensuring a positive experience while performing sales and cleaning tasks.

The role requires self-motivation, a solid work ethic, and the ability to lift up to 50 pounds. Full-time staff will receive medical, dental, and vision insurance, along with a free gym membership and opportunities for career advancement.

Qualifications

• 6-12 months of face-to-face customer service experience.
• Basic computer proficiency and ability to manage multiple responsibilities.

Responsibilities

• Greet members/guests with confidence and professionalism.
• Anticipate and respond to members/guests’ needs promptly.
• Resolve customer concerns utilizing strong communication skills.
• Execute retail transactions with a focus on sales goals.
• Conduct regular cleaning and sanitizing of the club.

Skills

Customer service skills

Communication skills

Problem-solving skills

Job description

HFP Katy Fry, LLC seeks enthusiastic team members who prioritize customer service in a fun and honest environment. As a member service representative, you'll greet and assist guests, ensuring a positive experience while performing sales and cleaning tasks.

The role requires self-motivation, a solid work ethic, and the ability to lift up to 50 pounds. Full-time staff will receive medical, dental, and vision insurance, along with a free gym membership and opportunities for career advancement.