Overnight Member Services Associate — Growth & Benefits

HFP New Caney, LLC; New Caney (TX); On-site; USD 11,365 - 16,186; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) plan eligibility after 12 months

Free gym membership

Opportunities for growth

Job summary

HFP New Caney, LLC is seeking an Overnight Member Service Representative to provide exceptional customer service during the night shift. Responsibilities include greeting members, answering inquiries, and maintaining a clean environment.

Qualified candidates will have customer service experience, basic computer skills, and must be available for overnight shifts. Benefits include medical, dental, and vision insurance for full-time staff, along with a free gym membership and growth opportunities.

Qualifications

• 6-12 months of face-to-face customer service experience.
• Basic computer proficiency and ability to manage multiple responsibilities.
• Must be 18 years or older and pass a background check.

Responsibilities

• Greet members and guests with confidence and professionalism.
• Provide efficient customer service while maintaining accuracy.
• Answer phones promptly and assist callers with inquiries.
• Clean and sanitize equipment and facilities throughout the shift.
• Work at any Planet Fitness location under Houston Fitness Partners.

Skills

Customer service skills

Communication skills

Problem-solving

Punctuality

Dependability

Job description

HFP New Caney, LLC is seeking an Overnight Member Service Representative to provide exceptional customer service during the night shift. Responsibilities include greeting members, answering inquiries, and maintaining a clean environment.

Qualified candidates will have customer service experience, basic computer skills, and must be available for overnight shifts. Benefits include medical, dental, and vision insurance for full-time staff, along with a free gym membership and growth opportunities.