Overnight Member Service Specialist

HFP Lake Jax, LLC; Lake Jackson (TX); On-site; USD 11,365 - 16,186; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) plan

Free PF Black Card gym membership

Opportunities for growth

Job summary

HFP Lake Jax, LLC is looking for an Overnight Member Service Representative who will greet members confidently and provide exceptional customer service. Responsibilities include handling inquiries, performing retail transactions, and maintaining cleanliness.

The ideal candidate must have customer service experience, be punctual, and is able to work alone during overnight shifts. Benefits include medical and dental insurance for full-time staff, a 401(k) plan, and a free gym membership.

Qualifications

• 6–12 months of face-to-face customer service experience preferred.
• Self-starter who takes initiative with minimal direction.
• Punctual and dependable with a solid work ethic.
• Ability to manage multiple responsibilities.

Responsibilities

• Greet members and guests with confidence and professionalism.
• Deliver efficient customer service with high accuracy.
• Assist callers with knowledge and friendly responses.
• Resolve customer concerns while ensuring a positive experience.
• Perform prospective member calls and tours.
• Execute retail transactions accurately.
• Clean and sanitize the club and equipment regularly.
• Answer questions about business procedures accurately.

Skills

Customer service skills

Problem-solving skills

Communication skills

Basic computer proficiency

Job description

HFP Lake Jax, LLC is looking for an Overnight Member Service Representative who will greet members confidently and provide exceptional customer service. Responsibilities include handling inquiries, performing retail transactions, and maintaining cleanliness.

The ideal candidate must have customer service experience, be punctual, and is able to work alone during overnight shifts. Benefits include medical and dental insurance for full-time staff, a 401(k) plan, and a free gym membership.