Overnight Member Services Pro - Growth & Benefits

HFP Shadow Creek, LLC; United States; On-site; USD 11,365 - 16,186; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) plan eligible after 12 months

Free PF Black Card gym membership

Opportunities for growth

Job summary

HFP Shadow Creek, LLC is looking for an Overnight Member Service Representative to join our team. This role involves providing exceptional customer service during the overnight shift, greeting and assisting members while maintaining club cleanliness and professionalism.

The ideal candidate will have strong customer service skills, a solid work ethic, and the ability to work independently. Benefits include medical, dental, and vision insurance for full-time staff, a 401(k) plan, and a free gym membership.

Qualifications

• 6-12 months of face-to-face customer service experience.
• Ability to pass a background check.
• Must become CPR/AED Certified prior to employment.

Responsibilities

• Greet members/guests with confidence and professionalism.
• Anticipate and respond to member needs promptly.
• Answer phones and assist callers with inquiries.
• Utilize problem-solving skills to resolve customer concerns.
• Perform prospective member calls and tours.

Skills

Superior customer service skills

Self-starter

Basic computer proficiency

Job description

HFP Shadow Creek, LLC is looking for an Overnight Member Service Representative to join our team. This role involves providing exceptional customer service during the overnight shift, greeting and assisting members while maintaining club cleanliness and professionalism.

The ideal candidate will have strong customer service skills, a solid work ethic, and the ability to work independently. Benefits include medical, dental, and vision insurance for full-time staff, a 401(k) plan, and a free gym membership.