Overnight Member Experience Specialist

Epic Crunch Jobs; Minnesota; Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free Crunch Fitness membership

Job summary

Crunch Fitness – Undefeated Tribe in Saint Paul, MN is hiring a Member Services Representative for the overnight shift. You’ll be the friendly face at the club, helping members with check-ins, membership questions, and product promotions in a fast-paced environment.

You’ll handle front desk duties, answer phones, and assist with promotions while keeping the club clean and guest-ready. The role emphasizes exceptional service and a welcoming atmosphere.

Qualifications

• Experience delivering exceptional customer service.
• Ability to assist with membership sales and promotions.
• Willingness to maintain club cleanliness and usher guests.

Responsibilities

• Greet members and guests and provide a warm, welcoming environment.
• Assist with membership sales, check-ins, and product promotions.
• Answer phones and manage front desk operations.
• Promote programs like group fitness and tanning.
• Maintain accurate procedures and support new member enrollments.
• Keep the club “grand-opening ready” with cleaning and resets.

Skills

Customer service

Membership sales

Front desk operations

Communication

Problem solving

Job description

Crunch Fitness – Undefeated Tribe in Saint Paul, MN is hiring a Member Services Representative for the overnight shift. You’ll be the friendly face at the club, helping members with check-ins, membership questions, and product promotions in a fast-paced environment.

You’ll handle front desk duties, answer phones, and assist with promotions while keeping the club clean and guest-ready. The role emphasizes exceptional service and a welcoming atmosphere.