Overnight Loss Prevention Officer

Omni Hotels & Resorts; Fort Lauderdale (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Omni Hotels & Resorts in Fort Lauderdale seeks a security professional to protect guests, associates and property, performing patrols across restaurants, event spaces, guest floors and back-of-house areas.

The role includes monitoring CCTV, responding to incidents, preparing reports, and supporting loss prevention initiatives in line with Omni standards. Flexibility for day/evening shifts including weekends and holidays is required.

Qualifications

• One-year experience in a similar Loss Prevention role preferred.
• Experience in Loss Prevention in an upscale hospitality establishment preferred.
• Ability to become CPR and basic first aid certified.
• Good verbal/written communication skills with an ability to utilizing Microsoft Office, email and be computer proficient.
• Attention to detail and excellent organizational skills.
• Maintain a professional business appearance, attitude, and performance.
• Must be able to work a flexible schedule including day, evening, weekends and holidays.

Responsibilities

• Performs security patrols and monitoring of restaurants, public areas, banquet and meeting space, guest floors, Associate entrance, parking areas, office back of the house areas, and exteriors.
• Responds immediately to emergencies and security requests.
• Monitors life safety programs, training and SOPs; reports deficiencies to leadership.
• Monitors CCTV and alarm systems and the security of receiving area.
• Writes shift reports and notifies leadership as directed.
• Maintains the Lost and Found program and prepares necessary paperwork.

Skills

Patrol procedures

Emergency response

Communication skills

Computer proficient

CPR certified

Tools

CCTV Monitors

SALTO Card System

OPERA

Microsoft Office

Job description

Omni Fort Lauderdale Hotel The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.

JOB PURPOSE

To ensure the safety and tranquil stay of hotel Guests and Associates, and ensure the policies and procedures of the hotel are maintained in a safe and secure environment.

ESSENTIAL JOB FUNCTIONS

• Performs security patrols and monitoring of the following areas of the property: restaurants, public areas, banquet and meeting space, guest floors, Associate entrance, parking areas, guest floors, office back of the house areas, and hotel exteriors.
• Visits all locations requiring special attention as frequently as required.
• Responds immediately to emergency incidents and security requests.
• Monitors appropriate compliance levels of all Omni Hotels Life safety Programs, training and SOP directives. Reports identified deficiencies to leadership.
• Monitors Closed Circuit Television and alarm systems and monitors the Security of the receiving area.
• Ensures the safety of our guest, associates, and hotel property always.
• Reports in writing on all activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established security procedures.
• Performs all necessary administrative requirements of the Loss Prevention Department, this includes writing reports, maintaining files, processing work orders, ordering supplies, schedules, and posting bulletin board information.
• Creates and always maintains the highest standards of security, being professional in attitude, appearance, and application.
• Monitor associates entering and leaving the hotel and collects all package passes and inspects parcels taken from the hotel.
• Monitors the back entrance and receiving dock.
• Checks all personnel entering and provides information and direction upon proper identification of all job applicants, salesmen, etc. Notifies the department head involved for permission for non-staff personnel to enter the premises.
• Confiscates all unauthorized items etc., and notifies the Director of Loss Prevention, Director of Engineering, Human Resources Director and the appropriate department head.
• Ensures that all phases of the key control program are maintained, and any discrepancies noted are investigated thoroughly and reported to the Director of Loss Prevention.
• Ensures that all Security equipment (i.e., uniforms, push to talk radios, cameras, SALTO Card system, etc.) are kept clean and in good working condition.
• Administers the hotel Lost and Found program.
• Maintains a continual line of communication with the Director of Loss Prevention.
• Understand all emergency procedures, and radio codes.
• Performs duties as assigned by supervisor, and responds to directions from any Executive Committee member or Manager.

QUALIFICATIONS

• One-year experience in a similar Loss Prevention role preferred.
• Experience in Loss Prevention in an upscale hospitality establishment preferred.
• Ability to become CPR and basic first aid certified.
• Good verbal/written communication skills with an ability to utilizing Microsoft Office, email and be computer proficient.
• Attention to detail and excellent organizational skills.
• Maintain a professional business appearance, attitude, and performance.
• Must be able to work a flexible schedule including day, evening, weekends and holidays.

ENVIRONMENT & POSITION ANALYSIS

• Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.
• Stand, walk or sit for an extended period or for an entire work shift.
• Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.

TOOLS & EQUIPMENT

• Desktop computer (Opera, SALTO, Key control System, CCTV Monitors, and Microsoft Office), printer, telephone, copier, fax machine and scanner and push to talk radio.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.

EEOC is the Law Poster.