Overnight Hotel Security & Guest Experience Lead

Scp Hotels; Redmond (OR); Hybrid; USD 28,000 - 33,000; Part time

Job summary

SCP Hotels is seeking an Overnight Hotel Security team member for our Redmond, Oregon location. You will help safeguard guests, assets, and staff while supporting late check-ins and nightly operations.

The role requires a hospitality mindset, strong situational awareness, and the ability to act with urgency and empathy. Responsibilities include patrolling the property, assisting guests, managing access control, and coordinating with other departments to deliver seamless service.

Qualifications

• Knowledge of hotel guest services and guest relations.
• Ability to maintain composure and professionalism during late-night shifts.
• Flexibility to work overnights and adapt to changing guest needs.

Responsibilities

• Patrol hotel property to ensure guest safety and asset protection.
• Assist guests with late check-ins and inquiries during overnight hours.
• Monitor access to guest rooms and maintain security procedures.
• Process guest requests and support hotel operations as needed.
• Coordinate with other departments to resolve security or service issues.
• Maintain awareness of property guidelines and safety protocols.

Skills

Guest relations

Service standards

Hospitality

Time management

Verbal communication

Organization

Job description

SCP Hotels is seeking an Overnight Hotel Security team member for our Redmond, Oregon location. You will help safeguard guests, assets, and staff while supporting late check-ins and nightly operations.

The role requires a hospitality mindset, strong situational awareness, and the ability to act with urgency and empathy. Responsibilities include patrolling the property, assisting guests, managing access control, and coordinating with other departments to deliver seamless service.