Overnight Hotel Night Auditor - Guest Service & Audit

Leadline Inc.; Ardmore (OK); On-site; USD 19,000 - 25,000; Part time

Job summary

Courtyard by Marriott Ardmore in Ardmore, OK is seeking a Part-time Night Auditor. The role performs end-of-day accounting, guest service, and cashier functions to ensure accurate billing and guest satisfaction.

The position requires strong communication, English proficiency, and attention to detail. Hours are 11:00PM-7:00AM, with onsite duties and professional standards expected of hospitality staff.

Qualifications

• High school diploma or equivalent preferred.
• Strong communication and people skills.
• Proficient in English (oral and written).

Responsibilities

• Maintains a positive attitude and professional manner at all times.
• Neatly groomed: hair and fingernails are clean and appropriately styled for business environment; uniform is clean, pressed and fits properly for a professional environment.
• Welcomes and acknowledges all guests according to brand standards.
• Presents options to guests using suggestive selling techniques to upgrade rooms/packages and promote other hotel services.
• Protects the assets of the hotel by mastering all cashier functions including but not limited to: collecting deposits, posting charges, managing house accounts, and maintaining drawer balance.
• Understands and follows all policies regarding cash handling, credit card transaction, and check acceptance procedures.
• Confirms correct billing on all reservations: when reservation is booked, at time of check-in, and finally at check-out.
• Completes end-of-day activities including but not limited to: posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date.
• Prints, folds, and delivers folios to ensure deliver to guests before check-out.
• Counts and secures bank and daily deposit.
• Responds to guest queries and requests.
• Takes initiative to anticipate guest’s needs.
• Resolves guest’s complaints professionally, involving a superior when necessary.
• Coordinates room status updates with the housekeeping department: communicates room changes, early check ins, late checkouts, and any other special requests/needs.
• Keeps work areas clean, tidy, and organized at all times.
• Maintains awareness of undesirable persons on property.
• Reports accidents, injuries, and unsafe working conditions to manage.
• Any other duties as assigned by management.
• Reliability
• Autonomy
• Integrity

Skills

Strong communication

People skills

Cash handling

Education

High school diploma or equivalent

Job description

Courtyard by Marriott Ardmore in Ardmore, OK is seeking a Part-time Night Auditor. The role performs end-of-day accounting, guest service, and cashier functions to ensure accurate billing and guest satisfaction.

The position requires strong communication, English proficiency, and attention to detail. Hours are 11:00PM-7:00AM, with onsite duties and professional standards expected of hospitality staff.