Overnight Hotel Night Auditor — Guest Experience Pro

Rancho Cordova Homewood Suites by Hilton; Rancho Cordova (CA); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Daily Pay option

Employee hotel discounts

Medical, Dental, Vision benefits

401(k)

Profit Sharing

Paid Vacation

Job summary

Rancho Cordova Homewood Suites by Hilton in Rancho Cordova, CA is seeking a Night Auditor to manage overnight hotel front desk duties and ensure smooth operations for the next day. This role emphasizes guest service, security, and accurate cash handling.

The Night Auditor will verify charges, manage daily paperwork, and support guests with requests while maintaining a professional, friendly presence during night hours.

Qualifications

• Night audit experience or exposure to hotel front desk preferred.
• Desire to work overnight shifts.
• Friendly, positive attitude and customer-service mindset.
• Strong communication and professionalism when handling guest concerns.
• Ability to handle confidential guest information with integrity.
• Basic computer and cash-handling skills.
• Reliable and dependable attendance.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• High school diploma or equivalent preferred.

Responsibilities

• Welcome guests with a friendly and professional attitude.
• Keeps accurate accounts of cash, checks and credit transactions.
• Handles confidential information, including guest records, with a high degree of integrity.
• Verifies room charges and rates; verifies register has appropriate starting cash.
• Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report.
• Submits reports to corporate office as appropriate.
• Blocks rooms and handles guest requests.
• Performs and documents security walks on a regular basis.
• Has a thorough knowledge of emergency procedures and implementation of procedures.
• Prepares continental breakfast on time; replenishes breakfast items as needed.
• Performs duties of a Guest Service Agent, including laundry functions as directed.
• May be required to make management decisions in manager's absence.
• All other duties as assigned.

Skills

Night Audit experience

Overnight shift readiness

Customer service

Communication skills

Integrity with guest data

Cash handling

Flexibility

Attendance reliability

Education requirement

Education

High school diploma

Tools

POS systems

Job description

Rancho Cordova Homewood Suites by Hilton in Rancho Cordova, CA is seeking a Night Auditor to manage overnight hotel front desk duties and ensure smooth operations for the next day. This role emphasizes guest service, security, and accurate cash handling.

The Night Auditor will verify charges, manage daily paperwork, and support guests with requests while maintaining a professional, friendly presence during night hours.