Overnight Hotel Auditor & Guest Experience Leader

Heritage-Hotels-Resorts; Santa Fe (NM); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k) match

Employee discounts

Free parking

Growth opportunities

People-first culture

Job summary

Heritage Hotels & Resorts in Santa Fe, NM, is seeking a confident Night Auditor to lead overnight operations, balance daily financial activity, and ensure secure, accurate close of books.

You will oversee guest service after hours, coordinate with departments, maintain system backups, and act as Manager on Duty when required. Hospitality experience and strong communication are essential.

Qualifications

• High school diploma or equivalent required.
• Strong leadership and decision-making abilities in hotel ops.
• Excellent verbal and written communication, analytical skills.

Responsibilities

• Oversee overnight operations under the Guest Experience Manager.
• Balance room charges and close daily financials in the system.
• Maintain security, safety, and confidentiality of records.
• Act as Manager on Duty as required and support special projects.

Skills

Leadership

Analytical thinking

Customer service

Multitasking

Communication

Attention to detail

Education

High school diploma or equivalent

Tools

PMS software

Job description

Heritage Hotels & Resorts in Santa Fe, NM, is seeking a confident Night Auditor to lead overnight operations, balance daily financial activity, and ensure secure, accurate close of books.

You will oversee guest service after hours, coordinate with departments, maintain system backups, and act as Manager on Duty when required. Hospitality experience and strong communication are essential.