Overnight Guest Services & Housekeeping Attendant

GF Hotels & Resorts; Portland (OR); On-site; USD 22,000 - 29,000; Full time

Job summary

GF Hotels & Resorts in Portland seeks an attentive houseperson to help ensure exceptional guest experiences by maintaining clean public areas and supporting housekeeping with guest-room deliveries of amenities and bedding.

The role requires a detail-oriented approach to cleaning hallways, meeting rooms, lobbies, and other spaces, with strong customer service, organizational, and time-management skills. Prior housekeeping exposure is preferred and reliability is essential.

Qualifications

• Graduated high school, GED or equivalent.
• Proven customer service experience with a guest-focused mentality.
• 1 year experience as a houseperson or housekeeper strongly desired.
• Good understanding of cleaning techniques and products.
• Strong work ethic with organizational, time management, and communication skills.

Responsibilities

• Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas.
• Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests.
• Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens.
• Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests.
• Retrieve clean linens from housekeeping storage facilities and distribute them to each floor.

Skills

Customer service

Guest-focused mentality

Organizational skills

Time management

Communication skills

Education

High school diploma or GED

Job description

GF Hotels & Resorts in Portland seeks an attentive houseperson to help ensure exceptional guest experiences by maintaining clean public areas and supporting housekeeping with guest-room deliveries of amenities and bedding.

The role requires a detail-oriented approach to cleaning hallways, meeting rooms, lobbies, and other spaces, with strong customer service, organizational, and time-management skills. Prior housekeeping exposure is preferred and reliability is essential.