Overnight Guest Experience Lead | Night Auditor

1-Hotels-5; Princeville (HI); On-site; USD 36,000 - 52,000; Full time

Job summary

Starwood Hotels is seeking a welcoming Night Auditor to manage the overnight shift from 11pm to 7am. You will ensure a relaxing and effortless guest experience, balance cash, and handle inquiries with courtesy and professionalism.

Located in Hawaii, this position emphasizes service, teamwork, and attention to detail as part of our front office team. Prior night audit or front desk experience is preferred, and bilingual abilities are a plus.

Qualifications

• Minimum 1 year of night audit or front desk experience.
• Ability to speak a second language is a plus.
• Must be flexible to a 24-hour operation.

Responsibilities

• Overnight shift from 11pm to 7am.
• Ensure smooth front desk operations and guest satisfaction.
• Process check-ins/outs, balance cash, and handle inquiries.

Skills

Guest service

Night audit

Multitasking

Team player

Job description

Starwood Hotels is seeking a welcoming Night Auditor to manage the overnight shift from 11pm to 7am. You will ensure a relaxing and effortless guest experience, balance cash, and handle inquiries with courtesy and professionalism.

Located in Hawaii, this position emphasizes service, teamwork, and attention to detail as part of our front office team. Prior night audit or front desk experience is preferred, and bilingual abilities are a plus.