Overnight Guest Experience and Night Audit Lead

Hilton Garden Inn Cincinnati Midtown; Cincinnati (OH); On-site; USD 19,286 - 24,796; Full time

Job summary

The Hilton Garden Inn Cincinnati Midtown is seeking an energetic, guest-focused team member to greet guests, register arrivals, and deliver exceptional service while upholding our brand standards. This role involves daily accounting tasks, solving issues during shifts, and serving as manager on duty for overnight hours, contributing to a positive, action-oriented guest experience.

Based near Xavier University, the hotel offers a collaborative environment and opportunities to grow with a

Responsibilities

• Greet our guest with enthusiasm.
• Register our guest efficiently.
• Provide information to guests after identifying expectations.
• Solve problems that arise during the shift.
• Follow brand standards.
• Run daily accounting functions as needed.
• Act as manager on duty during the overnight shift.
• Perform additional duties as assigned by hotel management.

Job description

The Hilton Garden Inn Cincinnati Midtown is seeking an energetic, guest-focused team member to greet guests, register arrivals, and deliver exceptional service while upholding our brand standards. This role involves daily accounting tasks, solving issues during shifts, and serving as manager on duty for overnight hours, contributing to a positive, action-oriented guest experience.

Based near Xavier University, the hotel offers a collaborative environment and opportunities to grow with a