Overnight GM Inbound Specialist | Stock, Guest Service

Target; Dearborn (MI); On-site; USD 19,000 - 26,000; Full time

Job summary

Target in Dearborn, MI is hiring an Inbound Expert to support guest experiences on the General Merchandise floor. You will greet guests, help them find what they need, resolve issues, and assist peers to deliver an easy, inspiring shopping trip.

This role requires physical work, flexibility for nights and weekends, and the ability to operate handheld scanners and lift up to 44 pounds. Training is provided to learn processes and safety guidelines.

Qualifications

• Guest service fundamentals and experience supporting a guest-first culture across the store
• Retail business fundamentals, including department sales trends, inventory management, and process efficiency and improvement
• Executing daily/weekly workload to support business priorities and deliver on sales goals

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments: Greet, 10ft: be friendly – smile, make eye contact, or wave; 4ft: greet the guest, smile and initiate a warm, helpful interaction
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
• End every guest transaction with a sincere thank you
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
• Adjust to business and guest needs to deliver an easy and inspiring guest experience
• Execute a detailed, accurate and efficient sorting operation.
• Stock, organize and store reserve product and straighten merchandise on sales floor.
• Maintain product availability on the salesfloor for GM categories
• If certified, operate powered equipment as necessary while unloading freight or moving merchandise
• Process defective merchandise and handle environmentally sensitive (ESIM) items in compliance with applicable laws and regulations
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
• Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
• All other duties based on business needs.

Job description

Target in Dearborn, MI is hiring an Inbound Expert to support guest experiences on the General Merchandise floor. You will greet guests, help them find what they need, resolve issues, and assist peers to deliver an easy, inspiring shopping trip.

This role requires physical work, flexibility for nights and weekends, and the ability to operate handheld scanners and lift up to 44 pounds. Training is provided to learn processes and safety guidelines.