Overnight Emergency Pet Care Coordinator

PetVet Care Centers; Lacey (WA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Discounts

Calm app access and 24/7 EAP

CE stipends and career development

Relief fund for team members

Local hospital culture backed by state

Job summary

PetVet Care Centers' Olympia Pet Emergency in Olympia, WA is seeking an Overnight Veterinary Receptionist (Care Coordinator). This role performs administrative and customer-service tasks, supports hospital operations, and aligns with roles like Veterinary Receptionist or Client Care Specialist.

You will join a team known for delivering life-saving care with compassion in a fast-paced emergency setting. The position offers night shifts Wednesday through Saturday with competitive benefits.

Qualifications

• 18 years of age or older to be considered
• High school diploma or GED required, or equivalent
• 3+ years of high-volume customer service experience
• Excellent customer service skills and prompt assistance

Responsibilities

• Provides excellent customer service in-person and over the phone
• Manages lobby flow, schedules appointments, and addresses concerns
• Handles basic pet-related inquiries and supports medication pickups
• Inputs data into practice management software and handles billing tasks
• Supports retail activities and maintains records

Skills

Customer service

Communication

Calm under pressure

Education

High school diploma or GED

Job description

PetVet Care Centers' Olympia Pet Emergency in Olympia, WA is seeking an Overnight Veterinary Receptionist (Care Coordinator). This role performs administrative and customer-service tasks, supports hospital operations, and aligns with roles like Veterinary Receptionist or Client Care Specialist.

You will join a team known for delivering life-saving care with compassion in a fast-paced emergency setting. The position offers night shifts Wednesday through Saturday with competitive benefits.