Overnight Driver/Bellperson

Hyatt; Tulsa (OK); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Company Paid Life Insurance

401K Matching Retirement Plan

Hyatt Employee Travel Discounts

Vacation, Sick and Holiday Pay

Job summary

Hyatt Regency Tulsa is hiring a courteous bell/driver to provide exceptional guest service at the lobby and front entrance. This tipped position involves greeting guests, assisting with luggage, and driving duties on scheduled runs with opportunities for tips.

The role requires a valid driver's license, at least one year of driving experience, and a clean driving record. You will represent Hyatt standards in a fast-paced hotel environment and contribute to a welcoming atmosphere.

Qualifications

• Must have a valid driver's license for the applicable state.
• Minimum of one year driving experience.
• Must have an acceptable MVR (Motor Vehicle Driving Record).
• Must be able to convey information and ideas clearly.
• Must maintain composure and objectivity under pressure.

Responsibilities

• Greet guests in a friendly, service-oriented manner.
• Load and unload luggage carts and van with luggage.
• Escort guests to rooms upon request.
• Operate the van on scheduled runs; assist guests with bags.
• Answer console to assist guest services agents.

Skills

Customer service

Communication

Driving

Job description

Description

*This is a tipped position*

*Must be 21 years or older*

*Valid driver license and good driving record is required*

At the Hyatt Regency Tulsa our purpose is “We care for people so they can be their best.” With that, we are always looking for ways to appreciate our people. We offer employee’s numerous benefits:

• Department Incentives (Driving incentives, name mention incentive and more!)
• Opportunities for advancement within our company after 6 months of employment
• Benefits included –

• Medical, Dental, Vision
• Company Paid Life Insurance
• 401K Matching Retirement Plan
• Hyatt Employee Travel Discounts
• Vacation, Sick and Holiday Pay

Job Description-

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
• Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Greet guests in a pleasant manner. (Opportunity for tips)
• Load and unload luggage carts. (Opportunity for tips)
• Load and unload van with luggage. (Opportunity for tips)
• Escort guests to rooms upon request. (Opportunity for tips)
• Check/store luggage for arrivals and departures using luggage tags.
• Open and close cab doors for arriving and departing guests. (Opportunity for tips)
• Maintain current listing of local and area attractions, special events, and activities.
• Maintain list of local transportation guides, churches, sport arenas, etc.
• Provide information, maps, and directions as required.
• Maintain cleanliness of motor entrance, front door and lobby area.
• Deliver flowers, packages and messages to guest rooms. (Opportunity for tips)
• Maintain cleanliness of van interior and exterior.
• Drive van as per scheduled runs. (Opportunity for tips)
• Answer console to assist guest services agents.
• Other duties as required.

Requirements

• Must have a valid driver's license for the applicable state.
• Minimum of one year driving experience
• Must have an acceptable MVR (Motor Vehicle Driving Record)
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must maintain composure and objectivity under pressure

*This is a tipped position*

*Must be 21 years or older*

*Valid driver license and good driving record is required*