Overnight Door Attendant

Four Seasons Hotels and Resorts; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Complimentary stays at Four Seasons worldwide

Holiday, vacation, and sick pay

Free employee meals

Complimentary dry cleaning of uniforms

Discounted parking options

Medical, dental, and vision insurance

401k participation with company matching

Job summary

Four Seasons Hotels and Resorts is looking for an Overnight Door Attendant at their Austin location. This role involves welcoming guests, managing luggage, and providing information about the hotel and local area.

The ideal candidate will demonstrate excellent interpersonal skills and be flexible with scheduling, working overnight shifts from Wednesday to Sunday. Employees enjoy many benefits, including complimentary stays at Four Seasons hotels worldwide and medical insurance.

Qualifications

• Candidates must have excellent personal presentation and interpersonal skills.
• Experience in guest services or hospitality is preferred.
• Must be able to work overnight shifts, including weekends and holidays.

Responsibilities

• Greet guests by name upon arrival and departure.
• Load and unload guest luggage from vehicles.
• Assist guests with inquiries about the hotel and local area.

Skills

Excellent personal presentation

Interpersonal skills

Knowledge of local area

Ability to drive manual transmission

Job description

Four Seasons Hotels and Resorts have been ranked FORTUNE magazine’s 100 Best Companies to Work for, every year since 1998…come and find out why. Four Seasons Hotel Austin is seeking a Door Attendant with experience delivering exceptional service. The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service.

Join a diverse and talented team in Downtown Austin

A resort-like haven just steps from Austin’s central business and entertainment districts, Four Seasons Hotel Austin boasts an unrivaled setting on the banks of Lady Bird Lake. With 291 contemporary and spacious guest rooms and luxury suites, a top rated restaurant, TRIO, and a luxury spa; you’ll be eager to call Four Seasons Hotel Austin your home.

Job Description

The role of the Overnight Door Attendant

BASIC PURPOSE: The Door Attendant is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start. This position is stationed outside the entrance of the hotel and greets each guest by name upon arrival and departure to the hotel. The Door Attendant loads and unloads all guest luggage from vehicles and assists guests with general inquiries about the hotel and the local area.

We are looking for candidates who have excellent personal presentation and interpersonal skills. The ideal candidate will have a warm welcoming smile, a positive attitude and be knowledgeable about the local area, and also have the ability to drive a manual transmission, as this position assists valet parking attendants during high volume times.

This position does require an applicant with a flexible schedule able to work overnight shifts specifically from 11pm-6:30am Wednesday – Sundays. Overnight weekends and holidays are also part of the schedule. This position does require authorization to work in the United States.

What you can expect being a Four Seasons Austin employee:

• Complimentary stays at Four Seasons worldwide
• Holiday, vacation, and sick pay
• Free employee meals prepared by the Four Seasons Culinary Team
• Complimentary dry cleaning of employee uniforms
• Discounted parking options for employees
• Medical, dental, and vision insurance
• 401k participation with a company matching program