Overnight Concierge - Senior Living: Guest & Safety Focus

Brightview Senior Living; Crofton (MD); On-site; USD 23,000 - 28,000; Full time

Job summary

Brightview Senior Living is seeking a Concierge to welcome and engage residents and guests, answer questions, and perform safety checks within a secure community. The Overnight Concierge will assist the Business Office Director with clerical tasks while monitoring security systems and ensuring seamless front desk operations.

The role emphasizes integrity, strong organizational and communication skills, and a customer-service mindset in a hospitality-driven environment that values resident

Qualifications

• As a Concierge, you are self-motivated and act with integrity.
• Your organizational, communication, and customer service skills are very strong.

Responsibilities

• Welcome and engage residents, guests, and fellow associates in person and via telephone.
• Answer questions that residents and guests may have.
• Perform regular safety checks of the community.
• Monitor security systems, including the emergency call system, and respond accordingly.
• The Overnight Concierge will also assist the Business Office Director with clerical assignments.

Skills

Self-motivation

Integrity

Organizational skills

Communication skills

Customer service

Job description

Brightview Senior Living is seeking a Concierge to welcome and engage residents and guests, answer questions, and perform safety checks within a secure community. The Overnight Concierge will assist the Business Office Director with clerical tasks while monitoring security systems and ensuring seamless front desk operations.

The role emphasizes integrity, strong organizational and communication skills, and a customer-service mindset in a hospitality-driven environment that values resident