Overnight Clerical Liaison — Patient Care Support

Sarah Bush Lincoln; Mattoon (IL); On-site; USD 23,000 - 34,000; Full time

Job summary

Sarah Bush Lincoln in Mattoon, IL is seeking a Clerical Assistant (ED) for a 6pm-6:30am shift. You will support patient care delivery by handling calls, coordinating admissions and discharges, and acting as a liaison for patients and staff.

This role requires a high school diploma and emphasizes accurate clerical work, forms preparation, and ensuring timely documentation. The position includes weekend and holiday rotation to cover ED operations and patient flow.

Qualifications

• High School Diploma is required.

Responsibilities

• Answers phones, takes messages, and routes questions to the right person.
• Maintains forms stock and prepares packets for admissions, transfers and discharges.
• Monitors supplies and performs admissions/ transfers/discharges in the system.
• Provides clerical support to ensure timely patient care delivery.
• Acts as receptionist and liaison among patients, families, staff, and medical teams.
• Supports holistic, compassionate care and a safe healing environment.
• Tracks patient locations and supports transitions between care modalities.

Education

High School Diploma

Job description

Sarah Bush Lincoln in Mattoon, IL is seeking a Clerical Assistant (ED) for a 6pm-6:30am shift. You will support patient care delivery by handling calls, coordinating admissions and discharges, and acting as a liaison for patients and staff.

This role requires a high school diploma and emphasizes accurate clerical work, forms preparation, and ensuring timely documentation. The position includes weekend and holiday rotation to cover ED operations and patient flow.