Patient Care Admin & Liaison

Sarah Bush Lincoln; Mattoon (IL); On-site; USD 23,000 - 35,000; Full time

Job summary

Sarah Bush Lincoln in Mattoon, IL is seeking a Clerical Partner (ED) to support patient care delivery with clerical and administrative duties during 6am-6:30pm shifts, with weekend and holiday rotation.

The role emphasizes handling phones, coordinating admissions and discharges, maintaining forms, and providing compassionate, patient-centered service as a liaison among patients, families and staff.

Qualifications

• HS Diploma required.

Responsibilities

• Answers phones, takes messages, and refers questions to the appropriate individual.
• Maintains unit supply of forms and prepares packets for admission, transfer, and discharge.
• Monitors and orders supplies; performs computer-based admissions, transfers, and discharges.
• Provides clerical support to timely patient care delivery.
• Serves as a customer service representative, receptionist, and liaison among patients, families, staff and medical staff.
• Supports relationship-based care by providing compassionate, holistic care and promoting a safe, caring environment.
• Tracks patient locations and assists movement between care modalities.

Skills

Customer service

Receptionist

Liaison

Clerical

Education

High School Diploma

Job description

Sarah Bush Lincoln in Mattoon, IL is seeking a Clerical Partner (ED) to support patient care delivery with clerical and administrative duties during 6am-6:30pm shifts, with weekend and holiday rotation.

The role emphasizes handling phones, coordinating admissions and discharges, maintaining forms, and providing compassionate, patient-centered service as a liaison among patients, families and staff.