Overnight Casino Housekeeping Assistant Shift Manager

Argosy Casino Hotel & Spa Riverside; Baltimore (MD); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Overnight Casino Housekeeping Assistant Shift Manager to lead cleaning operations during overnight hours. In this vital role, you will supervise staff, ensure compliance with safety standards, and maintain high customer service levels. Your expertise will help manage supplies and oversee daily cleaning operations, ensuring a welcoming environment for guests. If you have a passion for cleanliness and customer satisfaction, this position is perfect for you.

Qualifications

• 1+ year of related experience preferred.
• Ability to perform physical duties and operate cleaning equipment.

Responsibilities

• Supervise staff in daily cleaning tasks and ensure standards are met.
• Coordinate scheduling and address staffing concerns.
• Oversee cleaning operations and maintain customer service standards.

Skills

Problem-solving skills

Interpersonal skills

Cleaning equipment operation

Microsoft Office proficiency

Education

High School Diploma or GED

Job description

Overnight Casino Housekeeping Assistant Shift Manager

Join to apply for the Overnight Casino Housekeeping Assistant Shift Manager role at Argosy Casino Hotel & Spa Riverside.

Overview

We are seeking a dedicated Overnight Casino Housekeeping Assistant Shift Manager to oversee cleaning operations and staff during overnight hours at our casino. This role involves supervising staff, ensuring compliance with safety standards, managing supplies, and maintaining high customer service standards.

Responsibilities

1. Supervise and guide staff in daily cleaning tasks, ensuring standards are met.
2. Coordinate scheduling and address staffing concerns to maintain guest satisfaction.
3. Support departmental budgeting and inventory management.
4. Promote and uphold superior customer service standards.
5. Oversee the day-to-day cleaning operations of the casino property.
6. Ensure compliance with OSHA and other regulatory standards.
7. Report property damages or issues promptly to management.
8. Distribute work assignments and monitor their completion.
9. Maintain confidentiality regarding departmental and company matters.

Qualifications

• High School Diploma or GED required; 1+ year of related experience preferred.
• Ability to perform physical duties and operate cleaning equipment.
• Proficiency in Microsoft Office applications.
• Strong problem-solving and interpersonal skills.
• Must be at least 21 years old.