Overnight Cashier (Part-Time), In Room Dining - Waldorf Astoria Orlando

Hilton; Orlando (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated In Room Dining Overnight Cashier to join their Food and Beverage Team. This role involves providing exceptional customer service by taking room service orders, upselling items, and ensuring a delightful dining experience for guests. The ideal candidate will demonstrate strong communication skills, a passion for hospitality, and the ability to work in a fast-paced environment. Join a team that values integrity, teamwork, and a commitment to excellence, and be part of a renowned hospitality brand that has been delivering exceptional experiences for nearly a century.

Qualifications

• Strong customer service skills to ensure guest satisfaction.
• Ability to communicate effectively and upsell products.

Responsibilities

• Take room service orders accurately and professionally.
• Upsell additional items to enhance guest experience.

Skills

Customer Service

Communication

Sales Skills

Adaptability

Tools

Computerized Ordering System

Job description

Waldorf Astoria Orlando is looking for an In Room Dining Overnight Cashier to join the Food and Beverage Team!

Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining.

Classification: Part-Time

Shift: Various – must be available to weekdays, weekends, and holidays.

Pay Rate: The pay rate for this role is $13.00 and is based on applicable and specialized experience and location.

What will I be doing?

Answers room service telephone and takes guests orders accurately in a helpful, friendly, courteous, and professional manner to ensure total guest satisfaction. Upsells sides, desserts, and beverages to enhance profitability. Enters orders into computerized system and settles check upon delivery of the order.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision