Overnight Cashier (Part-Time), In Room Dining - Waldorf Astoria Orlando

Hilton Worldwide, Inc.; Orlando (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Overnight Cashier for their In Room Dining service. This part-time role at a luxurious property requires a passion for hospitality and exceptional customer service skills. You'll be responsible for taking orders, upselling menu items, and ensuring a seamless dining experience for guests. Join a team that values integrity, teamwork, and personal growth, while enjoying a range of benefits designed to support your well-being and career development. This is a fantastic opportunity to be part of a renowned hospitality brand known for its commitment to excellence.

Benefits

Access to DailyPay

Medical Insurance Coverage

Mental Health Resources

Best-in-Class Paid Time Off

Go Hilton travel discount program

Supportive parental leave

Matching 401(k)

Employee stock purchase program

Debt-free education

Career growth and development

Qualifications

• Experience in hospitality or customer service roles is preferred.
• Ability to work in a fast-paced environment and handle guest inquiries.

Responsibilities

• Take room service orders accurately and professionally.
• Upsell menu items to enhance guest satisfaction and profitability.
• Process orders in the computerized system and manage payments.

Skills

Hospitality

Customer Focus

Teamwork

Integrity

Leadership

Quality

Productivity

Tools

Computerized Order System

Job description

Job Description

Overnight Cashier (Part-Time), In Room Dining - Waldorf Astoria Orlando

Job Number:

HOT0BGQV

Work Locations:

Waldorf Astoria Orlando, 14200 Bonnet Creek Resort Lane, Orlando 32821

Waldorf Astoria Orlando is looking for an In Room Dining Overnight Cashier to join the Food and Beverage Team!

Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets, including 3 restaurants, 2 bars, a pool, and in-room dining.

Shift: Various – must be available to weekdays, weekends, and holidays.

Pay Rate: The pay rate for this role is $13.00 and is based on applicable and specialized experience and location.

What will I be doing?

Answers room service telephone and takes guests' orders accurately in a helpful, friendly, courteous, and professional manner to ensure total guest satisfaction. Upsells sides, desserts, and beverages to enhance profitability. Enters orders into computerized system and settles check upon delivery of the order.

What are we looking for?

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits: Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment.