Overnight Bellperson / Doorperson / Valet Attendant - Waldorf Astoria Atlanta Buckhead

Hilton Worldwide, Inc.; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a prestigious hotel as an Overnight Bellperson, ensuring exceptional guest experiences at Waldorf Astoria Atlanta Buckhead. In this role, you'll greet guests, handle luggage, and provide top-notch service while working overnight shifts in a vibrant environment. Hilton is recognized for its values of hospitality, integrity, and teamwork, making it a leading choice for professionals in the hospitality industry.

Benefits

Medical Insurance Coverage

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program

Matching 401(k)

Employee stock purchase program (ESPP)

Debt-free education access

Qualifications

• Demonstrated hospitality skills with a passion for guest service.
• Ability to work flexible hours, including overnight shifts.
• Strong communication skills for guest interaction.

Responsibilities

• Greet and escort arriving and departing guests.
• Transport guest luggage and ensure proper storage.
• Respond to guest inquiries in a timely and efficient manner.

Skills

Customer Focus

Teamwork

Hospitality

Job description

Job Description - Overnight Bellperson / Doorperson / Valet Attendant - Waldorf Astoria Atlanta Buckhead (HOT0BOG7)

Job Description

Overnight Bellperson / Doorperson / Valet Attendant - Waldorf Astoria Atlanta Buckhead (

Job Number:

HOT0BOG7 )

Work Locations

Work Locations

: Waldorf Astoria Atlanta Buckhead 3376 Peachtree Road NE Atlanta 30326

Waldorf Astoria is looking for anOvernight Bell/Door/Valet Attendantto join the Guest ServicesTeam at this gorgeousAtlantaproperty!

Located in one of Atlanta's most prestigious neighborhoods, this 42-story tower has over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets.This includes the 3-meal restaurant, bar, and in-room dining.

· Shift:Overnight - must have availability to work weekdays, weekends, and holidays.

As an Overnight Bell/Door/Valet Attendant, you would be responsible for greeting guests, transporting vehicles, transferring and storing guest luggage, and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
• Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
• Assist in the maintenance, appearance and functionality of equipment

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage –for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportiveparental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education :Access to a wide variety of educational credentials(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment.

Job

Job

: Guest Services, Operations, and Front Office

Schedule

Schedule

: Full-time

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