Overnight Bell Attendant — Guest Service & Luggage

Crescent Hotels & Resorts; Short Hills (NJ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Discounts with Crescent properties

Hotel room discounts worldwide

Free meals in staff cafeteria

This is a unionized position

Night shift 10:30pm–7am

Job summary

Crescent Hotels & Resorts is seeking a friendly Banquet team member at the Hilton Short Hills location, across from The Mall at Short Hills. The role focuses on guest assistance, luggage handling, and delivering a warm, professional experience during a night shift.

Responsibilities include guiding guests, describing facilities, checking luggage, maintaining cleanliness of the lobby and bellstand, and supporting team communication across shifts.

Qualifications

• Must be able to communicate in English.
• Self-starting personality with an even disposition.
• Ability to meet standards of appearance.
• Can communicate well with guests.
• Ability to transport up to 30 lbs.

Responsibilities

• Show guests to room and assist with luggage.
• Explain hotel facilities, hours, locations and answer questions.
• Check luggage for day and overnight guests.
• Maintain lobby, bellstand, and baggage room cleanliness.
• Open doors and greet guests in a friendly and courteous manner.
• Maintain open communication across shifts.
• Attend to attendance rules and be available to work regularly.
• Perform other job duties as assigned.

Skills

English communication

Team player

Presentable appearance

Guest interaction

Luggage handling

Job description

Crescent Hotels & Resorts is seeking a friendly Banquet team member at the Hilton Short Hills location, across from The Mall at Short Hills. The role focuses on guest assistance, luggage handling, and delivering a warm, professional experience during a night shift.

Responsibilities include guiding guests, describing facilities, checking luggage, maintaining cleanliness of the lobby and bellstand, and supporting team communication across shifts.