Overnight Automotive Service Supervisor

Holler Driver's Mart; Burlington (NC); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Life Insurance

401(k) & 401(k) Matching

Employee Assistance Program

Flexible Spending Account

Paid Time Off After 6 months

Referral Program

Associate Discount Program

Job summary

Holler Driver's Mart is seeking a dedicated individual to supervise the Service Department and manage shop workflow. The role emphasizes training, customer satisfaction, and adherence to regulatory guidelines in a fast-paced automotive service environment.

The candidate should have 2–4 years of related experience, a valid driver's license, and reliable transportation. We offer benefits including health, vision, life insurance and a 401(k) plan, with paid time off after 6 months of service.

Qualifications

• Two to four years related experience and/or training.
• Valid driver’s license with acceptable driving record.
• Reliable transportation.
• Health Insurance
• Vison Insurance
• Life Insurance
• Flexible Spending Account
• Paid Time Off After 6 months
• Referral Program
• Associate Discount Program

Responsibilities

• Train and refine daily process to achieve superior hours and dollars per RO, ELR, etc.
• Dispatch work and manage shop workflow
• Maintain high-quality service repairs and minimize comebacks
• Maintain and utilize reporting systems required by service manager and the manufacturer
• Stay abreast of, and comply with federal, state, and local regulations that affect repair operations
• Handle customer complaints immediately and according to dealership's guidelines
• Administers warranty claims and communicates warranty information to customers

Skills

Customer service

Employee engagement

Automotive service

Education

Two to four years related experience

Tools

Reporting systems

Job description

Holler Driver's Mart is seeking a dedicated individual to supervise the Service Department and manage shop workflow. The role emphasizes training, customer satisfaction, and adherence to regulatory guidelines in a fast-paced automotive service environment.

The candidate should have 2–4 years of related experience, a valid driver's license, and reliable transportation. We offer benefits including health, vision, life insurance and a 401(k) plan, with paid time off after 6 months of service.