Overnight Auditor & Guest Experience Specialist

Paycom - ATS

Lumbrook (DE)

On-site

USD 42,000 - 54,000

Full time

4 days ago
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Benefits offered by this job

Employer Matched 401K
Hotel Room Discounts across multiple品牌
Other Supplemental Benefits

Job summary

Paycom - ATS is seeking a Night Auditor to oversee nightly hotel operations from 11:00pm to 7:30am, including reconciling accounts, generating reports, and ensuring guest satisfaction during the overnight hours.

The role involves verifying guest accounts, handling late check-ins and early check-outs, updating the M3 system, and performing administrative tasks while maintaining security and safety protocols.

Qualifications

  • High School diploma or equivalent preferred.
  • Previous night audit or accounting experience preferred.
  • Computer skills including Excel and arithmetic ability required.
  • Standing, walking, lifting up to 25 pounds.
  • Shift may include holidays and weekends.

Responsibilities

  • Balance accounts and conduct nightly audits.
  • Prepare and distribute daily reports.
  • Audit and reconcile cashiers.
  • Input and update financial data into M3.
  • Check guests in/out and address guest inquiries.
  • Assist with guest satisfaction and service quality.

Skills

Night audit
Excel
Guest service
Cash handling

Education

High School diploma or equivalent

Tools

M3 system

Job description

Paycom - ATS is seeking a Night Auditor to oversee nightly hotel operations from 11:00pm to 7:30am, including reconciling accounts, generating reports, and ensuring guest satisfaction during the overnight hours.

The role involves verifying guest accounts, handling late check-ins and early check-outs, updating the M3 system, and performing administrative tasks while maintaining security and safety protocols.

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