Overnight Auditor & Front Desk Pro — 401K Benefits

Hospitality Management Corporation; Glenwood (MN); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Industry leading benefits

Promotional opportunities

Competitive 401K

Job summary

Hospitality Management Corporation seeks a Night Auditor/Front Desk Agent for the Baymont By Wyndham /Penny’s Diner of Glenwood, MN. You’ll check in guests, answer phones, take reservations, and handle guest inquiries.

Requirements include a high school diploma, proven night-audit or similar hospitality experience, strong customer service and math skills, and the ability to work overnight shifts. Competitive benefits and opportunities with a growing company.

Qualifications

• High School diploma or equivalent required.
• Proven experience as Night Auditor or in a similar hospitality role.
• Strong customer service and communication skills.
• Excellent math and problem-solving abilities.
• Detail-oriented with strong multitasking and time management skills.
• Ability to stay calm and professional under pressure.
• Available to work overnight shifts.

Responsibilities

• Check in guests, answer phones and take reservations.
• Respond to guest complaints, requests and emergencies.
• Process invoices, post checks to vendors and distribute employee checks.
• Reconcile accounts and balance the cash drawer.
• Investigate and resolve out-of-balance accounts.
• Keep accurate financial records and ledgers.
• Help prepare for forecasts and audits.
• Handle guest check-ins, check-outs, room assignments, and special requests.
• Take, modify, and cancel reservations according to hotel policies.
• Follow proper credit and cash handling procedures.
• Resolve guest concerns and provide information about hotel services and local attractions.

Skills

Customer service

Communication

Math skills

MS Office

Reservation systems

Multitasking

Time management

Overnight shifts

Calm under pressure

Education

High School diploma or equivalent

Tools

Microsoft Office

Hotel reservation systems

Job description

Hospitality Management Corporation seeks a Night Auditor/Front Desk Agent for the Baymont By Wyndham /Penny’s Diner of Glenwood, MN. You’ll check in guests, answer phones, take reservations, and handle guest inquiries.

Requirements include a high school diploma, proven night-audit or similar hospitality experience, strong customer service and math skills, and the ability to work overnight shifts. Competitive benefits and opportunities with a growing company.