Outside Services Supervisor

Arcis Golf; The Woodlands (TX); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Medical, mental health, dental, and V

Life Insurance Accident & Critical Ill

401(k) plan and match

Paid time off

Holiday pay

Food & Beverage discounts

Employee assistance program

Career Growth

Flexible Schedules

Development Opportunities

Job summary

Arcis Golf is hiring at The Woodlands Country Club to elevate guest experiences and oversee day-to-day operations. You will welcome guests, assist with bags, coordinate tee times and cart rentals, and ensure exceptional service in a busy, high-profile club environment.

Additionally, you will train and supervise outside service staff, oversee equipment and facilities maintenance, manage inventory, and enforce safety and club rules.

Qualifications

• Previous experience in golf course operations or a similar role.

Responsibilities

• Guest Services: Welcome and assist golfers with their bags, equipment, and provide exceptional customer service; Manage the golf bag drop area; Coordinate tee times, cart rentals, and other golf-related services; Address customer inquiries, concerns, and complaints.

Skills

Interpersonal skills

Communication skills

Leadership

Team management

Knowledge of golf equipment

Job description

Club Location: The Woodlands Country Club, Tournament Course - The Woodlands, TX Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Club Location: The Woodlands Country Club, Tournament Course - The Woodlands, TX Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Club Location: The Woodlands Country Club, Tournament Course - The Woodlands, TX Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Club Location: The Woodlands Country Club, Tournament Course - The Woodlands, TX Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Key Responsibilities:

• 1. Guest Services:
  • Welcome and assist golfers with their bags, equipment, and provide exceptional customer service.
  • Manage the golf bag drop area, ensuring a smooth and efficient check-in process.
  • Coordinate tee times, cart rentals, and other golf-related services for guests.
  • Address customer inquiries, concerns, and complaints in a professional and courteous manner.
• 2. Staff Supervision:
  • Train and schedule outside service staff.
  • Supervise and motivate staff to maintain high standards of service and professionalism.
  • Conduct performance evaluations and provide constructive feedback.
• 3. Equipment and Facilities Maintenance:
  • Oversee the cleanliness and maintenance of golf carts, clubs, and practice facilities.
  • Monitor and ensure the proper functioning of golf carts, range equipment, and practice areas.
  • Report any equipment or facility issues to Director of Golf or General Manager.
• 4. Inventory Management:
  • Maintain an inventory of range balls, tees, and other golf-related items.
• 5. Safety and Compliance:
  • Enforce golf course rules and regulations to ensure a safe and enjoyable experience for all guests.
  • Ensure compliance with environmental and safety standards, such as chemical handling and disposal.
  • Address safety concerns promptly and take necessary corrective actions.

Qualifications:

• Previous experience in golf course operations or a similar role.
• Strong interpersonal and communication skills.
• Leadership and team management abilities.
• Knowledge of golf equipment and terminology.
• Ability to work weekends, holidays, and irregular hours.

Team Member Lifestyle Perks!

• Medical, mental health, dental, and vision insurance
• Life Insurance Accident & Critical Illness Insurance
• Pet Insurance
• Paid time off
• 401(k) plan and match
• Holiday pay
• Food & Beverage discounts throughout portfolio
• Employee assistance program
• Career Growth
• Flexible Schedules
• Development Opportunities

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.

About Us

Arcis Golf has positioned itself as a dynamic leader in the industry by consistently providing unrivaled amenities to complement diverse playing experiences for members and guests.

We continuously search for individuals who share our Passion for Service to join the teams at our many Clubs and Courses positioned throughout the country.

Our growing and innovative organization offers competitive wages and benefit packages.

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.

Arcis Golf has positioned itself as a dynamic leader in the industry by consistently providing unrivaled amenities to complement diverse playing experiences for members and guests.

We continuously search for individuals who share our Passion for Service to join the teams at our many Clubs and Courses positioned throughout the country.

Our growing and innovative organization offers competitive wages and benefit packages.

Skills Required

• Previous experience in golf course operations or a similar role
• Strong interpersonal and communication skills
• Leadership and team management abilities
• Knowledge of golf equipment and terminology
• Ability to work weekends, holidays, and irregular hours

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.

Arcis Golf has positioned itself as a dynamic leader in the industry by consistently providing unrivaled amenities to complement diverse playing experiences for members and guests.

We continuously search for individuals who share our Passion for Service to join the teams at our many Clubs and Courses positioned throughout the country.

Our growing and innovative organization offers competitive wages and benefit packages.