Outside Services Attendant

SOUTHWEST GOLF MANAGEMENT LLC; Goodyear (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

Junior National Golf Club seeks an Outside Services Attendant to deliver first-rate guest service and support daily golf operations outdoors.

You will assist with golf carts, bag handling, range maintenance, pace of play, and course readiness, ensuring a safe, welcoming experience from arrival to departure.

This role requires a professional appearance, customer focus, and the ability to work in varying weather; a valid Arizona driver’s license is preferred.

Qualifications

• High School Diploma or GED preferred.
• Previous customer service, hospitality, golf course, or outdoor recreation experience preferred.
• Previous golf course experience is helpful but not required.
• Valid Arizona Driver's License preferred.

Responsibilities

• Greet members, guests, and visitors in a professional and friendly manner.
• Assist golfers with golf bags, equipment, and general needs upon arrival and departure.
• Provide directions, information, and assistance regarding Club facilities and services.
• Deliver exceptional customer service while creating a positive first and last impression of the Club.
• Assist with tournament and special event setup and guest support.
• Prepare golf carts for daily play, tournaments, outings, and special events.
• Clean, wash, sanitize, and inspect golf carts after use.
• Ensure golf carts are properly staged, charged, fueled, and operational.
• Report cart damage, maintenance concerns, and safety issues to management.
• Monitor cart availability and assist with cart fleet organization.
• Set up and maintain the driving range and practice areas.
• Pick, clean, and rotate range balls.
• Ensure adequate inventory of golf balls is available throughout the day.
• Maintain a clean and organized practice facility.
• Assist with range closures and maintenance activities as directed.
• Assist with managing the flow of play and golfer movement as directed.
• Monitor the first tee and assist with player staging.
• Communicate course information, cart restrictions, and operational updates to guests.
• Support pace-of-play initiatives and operational standards.
• Assist in maintaining cleanliness around the clubhouse, practice facilities, cart staging areas, and other designated locations.
• Follow all Club policies, procedures, and safety guidelines.
• Operate equipment safely and responsibly.
• Report accidents, hazards, maintenance issues, and unsafe conditions promptly.
• Assist with enforcing golf course rules and operational standards.
• Assist other departments during tournaments, outings, junior programs, and Club events.
• Support Golf Operations and Food & Beverage activities as needed.
• Perform other duties as assigned.

Skills

Customer service

Teamwork

Outdoor work

Etiquette

Education

High School Diploma or GED

Job description

The Outside Services Attendant is responsible for delivering exceptional customer service while supporting the daily golf operations of Junior National Golf Club. This position assists with golf cart operations, bag handling, practice facility maintenance, player assistance, and course readiness. The Outside Services Attendant helps ensure members and guests enjoy a safe, welcoming, and enjoyable golf experience from arrival to departure.

Essential Duties and Responsibilities

Guest Services

• Greet members, guests, and visitors in a professional and friendly manner.
• Assist golfers with golf bags, equipment, and general needs upon arrival and departure.
• Provide directions, information, and assistance regarding Club facilities and services.
• Deliver exceptional customer service while creating a positive first and last impression of the Club.
• Assist with tournament and special event setup and guest support.

Golf Cart Operations

• Prepare golf carts for daily play, tournaments, outings, and special events.
• Clean, wash, sanitize, and inspect golf carts after use.
• Ensure golf carts are properly staged, charged, fueled, and operational.
• Report cart damage, maintenance concerns, and safety issues to management.
• Monitor cart availability and assist with cart fleet organization.

Practice Facility Operations

• Set up and maintain the driving range and practice areas.
• Pick, clean, and rotate range balls.
• Ensure adequate inventory of golf balls is available throughout the day.
• Maintain a clean and organized practice facility.
• Assist with range closures and maintenance activities as directed.

Course Operations

• Assist with managing the flow of play and golfer movement as directed.
• Monitor the first tee and assist with player staging.
• Communicate course information, cart restrictions, and operational updates to guests.
• Support pace-of-play initiatives and operational standards.
• Assist in maintaining cleanliness around the clubhouse, practice facilities, cart staging areas, and other designated locations.

Safety and Compliance

• Follow all Club policies, procedures, and safety guidelines.
• Operate equipment safely and responsibly.
• Report accidents, hazards, maintenance issues, and unsafe conditions promptly.
• Assist with enforcing golf course rules and operational standards.

Other Duties

• Assist other departments during tournaments, outings, junior programs, and Club events.
• Support Golf Operations and Food & Beverage activities as needed.
• Perform other duties as assigned.

Qualifications

Education

• High School Diploma or GED preferred.

Experience

• Previous customer service, hospitality, golf course, or outdoor recreation experience preferred.
• Previous golf course experience is helpful but not required.

Certifications/Licenses

• Valid Arizona Driver's License preferred.
• Safe operation of golf carts and equipment required.

Knowledge, Skills, and Abilities

• Professional attitude and appearance.
• Ability to work effectively as part of a team.
• Ability to work efficiently in a fast-paced environment.
• Attention to detail and organizational skills.
• Basic knowledge of golf etiquette and course operations preferred.
• Ability to work independently with minimal supervision.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to work outdoors in varying weather conditions, including heat, wind, and seasonal weather changes.
• Ability to regularly lift and carry up to 50 pounds.
• Ability to bend, stoop, kneel, reach, push, and pull equipment as required.
• Ability to safely operate golf carts and other assigned equipment.

This position is performed primarily outdoors and requires regular exposure to varying weather conditions. Work may include early mornings, evenings, weekends, holidays, tournaments, and special events. Employees should be comfortable working in a customer-facing environment while maintaining a professional appearance and positive attitude.

Acknowledgment

This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Junior National Golf Club reserves the right to modify the duties and responsibilities of this position at any time based on business needs.