Outside Service Supervisor

Arcis Golf; United States; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision

Life Insurance

Paid time off

401(k) plan and match

Holiday pay

Employee discounts

Career growth opportunities

Golf benefits

Job summary

Arcis Golf is seeking an Outside Service Supervisor at Canyon Springs Golf Club in San Antonio, TX. Supervisory duties include managing the cart barn, driving range, and staff while ensuring superior member and guest service.

The role requires strong leadership, excellent communication, and a solid understanding of golf etiquette and pace of play. Flexible hours including weekends and holidays are expected to support a seamless golf experience.

Qualifications

• Previous experience in a supervisory role, preferably in golf course operations.
• Strong organizational and leadership skills.
• Excellent customer service and communication abilities.
• Knowledge of golf course etiquette and pace of play standards.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Supervise the Cart barn and Bag drop area, ensuring efficient and courteous handling of golf bags for members and guests.
• Supervise the Driving Range, ensuring efficiency and overall cleanliness of the practice area.
• Oversee the overall cleanliness of the golf cart fleet.
• Coordinate with the Golf Cart Mechanic to ensure carts are in proper working order.
• Assisting golfers, including loading and unloading golf bags, providing information on course conditions, and offering general assistance.
• Supervise and train outside service staff on customer service best practices.
• Manage the flow of golfers to the first tee, ensuring proper timing and coordination with the Pro Shop and Starter.
• Greet members and guests in a friendly and professional manner, addressing inquiries and providing assistance as needed.
• Handle member and guest requests promptly and courteously.
• Maintain clear communication with Pro Shop Staff, including Starters, Course Marshals, and Course Maintenance personnel.
• Collaborate with other departments to ensure a cohesive and enjoyable golf experience.
• Other Duties as assigned.

Skills

Supervisory experience

Customer service

Leadership

Communication

Golf etiquette knowledge

Job description

Club Location: Canyon Springs Golf Club - San Antonio, TX Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Outside Service Supervisor

Location: Canyon Springs Golf Club San Antonio, TX 78260

Responsibilities

• Supervise the Cart barn and Bag drop area, ensuring efficient and courteous handling of golf bags for members and guests.
• Supervise the Driving Range, ensuring efficiency and overall cleanliness of the practice area.
• Oversee the overall cleanliness of the golf cart fleet.
• Coordinate with the Golf Cart Mechanic to ensure carts are in proper working order.
• Assisting golfers, including loading and unloading golf bags, providing information on course conditions, and offering general assistance.
• Supervise and train outside service staff on customer service best practices.
• Manage the flow of golfers to the first tee, ensuring proper timing and coordination with the Pro Shop and Starter.
• Greet members and guests in a friendly and professional manner, addressing inquiries and providing assistance as needed.
• Handle member and guest requests promptly and courteously.
• Maintain clear communication with Pro Shop Staff, including Starters, Course Marshals, and Course Maintenance personnel.
• Collaborate with other departments to ensure a cohesive and enjoyable golf experience.
• Other Duties as assigned.

Qualifications

• Previous experience in a supervisory role, preferably in golf course operations.
• Strong organizational and leadership skills.
• Excellent customer service and communication abilities.
• Knowledge of golf course etiquette and pace of play standards.
• Ability to work flexible hours, including weekends and holidays.

Team Member Lifestyle Perks!

• Medical, mental health, dental, and vision insurance
• Life Insurance
• Accident & Critical Illness Insurance
• Pet Insurance
• Paid time off
• 401(k) plan and match
• Holiday pay
• Food & Beverage discounts throughout the portfolio
• Golf benefits
• Employee assistance program
• Career Growth Development Opportunities

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis Golf has positioned itself as a dynamic leader in the industry by consistently providing unrivaled amenities to complement diverse playing experiences for members and guests.

We continuously search for individuals who share our Passion for Service to join the teams at our many Clubs and Courses positioned throughout the country.

Our growing and innovative organization offers competitive wages and benefit packages.