Outside Service Attendant

Troon International; Hightstown (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an enthusiastic Outside Service Attendant to join their team. This role is perfect for those who thrive in a dynamic hospitality environment and are passionate about providing exceptional service. You will be responsible for assisting guests with their needs, maintaining the clubhouse and outdoor areas, and ensuring a smooth operation during events. If you enjoy working in a team-oriented setting and have a knack for customer service, this is an exciting opportunity to make a positive impact on guests' experiences while enjoying the vibrant atmosphere of a golf club.

Qualifications

• High school diploma or GED; related experience preferred.
• Ability to communicate effectively with guests and team members.

Responsibilities

• Assist guests with outside services and ensure a positive experience.
• Maintain the clubhouse and assist in monitoring player etiquette.
• Coordinate with staff for events and manage guest supplies.

Skills

Customer Service

Communication Skills

Team Coordination

Education

High School Diploma or GED

Tools

Golf Carts

Golf Equipment

Job description

Description

Peddie Golf Club is excited to announce the exceptional career opportunity of Outside Service Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests. Creates a positive experience by assisting guests and members with outside services. Provides guidance to other Guest Services associates.

Essential Duties:

1. Works with the Tournament Coordinator to organize all groups/outings that are taking place on a specific day and prepares staff and facility for all these events.
2. Greet golfers at bag drop and unload their golf bags from their carts.
3. Maintains accurate records of golfers renting clubs, services the customer who is renting golf clubs, and cleans rental clubs upon return.
4. Ensures the overall upkeep of the clubhouse, cart storage area, and parking lot. Shares responsibility of cleaning golf shops, restrooms, and patio area.
5. Inventories and controls all guest supplies.
6. Assist in monitoring and policing all player service activity and etiquette. Assists in educating players regarding course policy, current cart policy, and speed of play.
7. Maintains the cart storage area and cart wash down area in a neat, clean, and orderly condition.
8. Prepares golf carts for play following the standards of Troon Golf. Ensures proper staging of golf carts during the day.
9. Assists players by changing golf spikes and cleaning golf clubs.
10. Performs range maintenance such as presenting practice facility with practice balls, bag stands, den caddies, and/or ball pyramids, and maintains ball inventory over the course of the day.
11. May assist with food and beverage activities.
12. May direct start of play.
13. Assists the department manager in interviewing, training, planning, assigning, and directing work.
14. Make recommendations when hiring, evaluating performance, rewarding, and disciplining associates. Addresses complaints and resolves problems.
15. Assists in the coordination of department members that may include, but is not limited to: Guest Services Attendants, Starter.
16. Assists in monitoring business volume forecast and plans accordingly in areas of manpower, productivity, costs, and other expenses.
17. Assists manager in communicating any changes or new policies and procedures to the department.
18. Incorporates safe work practices in job performance.
19. Regular and reliable attendance.
20. Performs other duties as required.

Education/Experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Physical Demands:
Frequently stands, walks, uses hands, talks or hears. Occasionally sits, climbs, balances, stoops, kneels, crawls, or crouches. Regularly lifts up to 25 pounds and occasionally lifts up to 50 pounds.

Environment/Noise:
Regularly works in wet or humid conditions (non-weather). Occasionally works in areas with moving mechanical parts; may come into contact with fumes or airborne particles, toxic or caustic chemicals. Frequently works in outdoor weather conditions.

Certificates/Licenses:
Valid Driver’s License.

Job Knowledge, Skill, and Ability Preferences:
Ability to read and speak English may be required in order to perform the duties of the job (e.g., the associates may be required to communicate with English-speaking customers or co-workers, the manuals for the equipment the associates may use are in English).

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.