Outside Sales - Technical Specialist - Forberg Smith

Kendall Group; Charleston (WV); Hybrid; USD 60,000 - 90,000; Full time

Job summary

The Kendall Group is seeking a Technical Specialist to join our sales team. You will handle outside customer sales, manage a territory across multiple states, and work to exceed sales and margin objectives.

You will engage customers via direct contact, phone, and electronic communications to drive satisfaction and revenue. Ideal candidates have at least 1 year of outside sales experience, a bachelor’s or technical degree, and strong negotiation and presentation skills.

Qualifications

• 1 year of outside sales experience is required or preferred.
• Bachelor’s degree, technical degree, or equivalent combination of skills.
• Proficient in Microsoft Office and ability to learn new software.
• Strong interpersonal and problem-solving abilities.

Responsibilities

• Manage and grow the assigned territory to meet sales targets.
• Engage customers via phone and in person; drive satisfaction and closing sales.
• Analyze field activity and adjust strategies for productivity.
• Build and maintain relationships with manufacturers and customers.

Skills

Negotiating

Presentation Skills

Time Management

Teamwork

Education

Bachelor’s degree

Technical degree

Tools

Microsoft Office

Job description

About The Kendall Group

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Why The Kendall Group?

Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.

Role Summary

Reporting to the Sales Manager, the Technical Specialist is a key member of the sales team. In the Technical Specialist position, the individual is responsible for outside customer sales and sales satisfaction through direct contact, phone, or other electronic communications. Sales functions include territory management, customer interaction activities, prospecting for new customers, contract/pricing negotiations, product presentation, inventory management, uncovering needs and closing sales. Individual will be placed in an established account base and will be encouraged to achieve sales and margin objectives.

Exciting work you will do

• Manage, grow, strategize, and support the assigned territory
• Work alongside an established team covering multiple states in the Midwest market
• Generate profitable orders and meet or exceed annual sales targets
• Actively seek out new clients to expand the assigned territory
• Maintain strong and trusted relationships with manufacturers and customers
• Regularly analyze your field activities, determine the improvements required, act on them, ultimately bringing a high level of productivity and efficiency
• Monitor and review all quotations, professionally follow-up, and maximize sales
• Develop a full understanding of your client base, territory, competition, and market
• Ability to communicate clearly and efficiently, negotiate effectively, manage sales planning skills
• Identify all sales opportunities and work earnestly to convert them to orders
• Perform other duties as assigned

Competencies you possess

Service Excellence Results, Action Oriented Accountability and Responsibility Teamwork and Collaboration Priority Setting Planning and Organizing Negotiating Presentation Skills Time Management

What you’ll need

• Work Experience: Minimum 1-year experience in outside sales
• Education: Bachelor’s degree, technical degree, or equivalent combination of skills and experience
• Analytics/Computer Skills: Proficient with Microsoft Office products (e.g. Word, Excel, etc.) and the ability to learn new software; business acumen, including problem solving skills, critical thinking, and analytical abilities
• Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, continuously evolving environment
• Communication Skills: Strong interpersonal communications, analytical and problem solving, organizational and written/verbal communication skills; strong influencing skills
• Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee must be able to stand, walk, climb, and operate a vehicle
• Physical Environment: Normal office environment
• Travel Requirements: Must be able to travel; customer visitation and offsite work activities
• Driver’s License: Possess and maintain a valid driver's license

Qualifications we prefer but don’t require

• Work Experience: 2 years sales experience. Experience with process control instruments (level, flow, pressure, temperature, system components, valves, analysis, and filtration) and core markets: power generation, chemical, pharmaceutical, oil & gas, biotech, food & beverage, semiconductor, water treatment, renewable fuels, automotive, aerospace, steel, general manufacturing, R&D, OEM, EPC, and industrial contractors.

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

Learn more about our company, benefits, and culture here.

Company Overview

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career. Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you’ll have opportunities to learn and grow while being coached and mentored along the way. We’re that company where people stay! We’re proud to say that more than 60% of our associates have more than five years of tenure, and more than 40% have greater than ten years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you’ll work alongside incredible people who care about your success.