Join to apply for the Outside Sales Representative/Sales Professional role at NAPA Auto Parts
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Join to apply for the Outside Sales Representative/Sales Professional role at NAPA Auto Parts
Job Summary
If you are passionate about selling, finding and winning new customers, developing new business, closing deals, and maintaining these relationships after the sale, the Sales Pro role may be for you! Our Sales Pro is a self-motivated, customer-centric representative who promotes our full line of products and services and works to expand the business with both new and existing customers.
Responsibilities
- Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits.
- Promote the entire line of NAPA products and programs to wholesale customers.
- Collaborate with the local Store Manager to develop plans to increase sales; proactively initiate, contact, manage, and develop leads locally.
- Identify customer needs and align solutions with NAPA's offerings.
- Work with manufacturer representatives to improve program offerings and enhance customer knowledge of product lines.
- Engage customers through all of NAPA's eSales programs to keep them connected.
- Conduct educational seminars, clinics, and presentations on NAPA products and services.
- Maintain customer satisfaction by providing excellent service, resolving problems, handling complaints, and answering questions in person or by phone.
Qualifications
- Experience in retail or outside sales.
- At least 2 years in a customer-focused role, capable of performing in a quota-driven environment.
- Basic selling skills such as preparing for sales calls, managing customer meetings, handling resistance, closing sales, and account maintenance.
- Ability to present information in group settings.
- Valid driver's license with no more than 2 moving violations in the past 4 years.
Preferred Qualifications
- Bachelor's Degree.
- Background in the automotive industry.
Leadership Values
- Embodies values like service, performance, influence, respect, innovation, and teamwork.
- Effective communication to motivate and inspire others.
- Focus on results and customer success, making customer-centric decisions.
- Strategic thinking and balanced decision-making.
- Developing high-performing teams through inclusive leadership, talent development, ongoing feedback, and building trust.
Physical Demands / Working Environment
- Valid Driver’s License.
- Ability to bend, reach, stand, walk, and lift up to 60 lbs.
- Clear speaking and attentive listening skills.
- Ability to set expectations, meet commitments, track results, and manage accountability.
- Inspect and maintain company assets, merchandise, vehicles, and facilities.
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Additional Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industry: Retail