Outside Sales Representative / Estimator

Classic Industrial Services, Inc.; Baltimore (MD); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Group Term Life Insurance

Short & Long-Term Disability

401K with Employer Match

Employee Stock Purchase Plan

Profit Sharing

Generous Paid Time Off & Paid Holidays

Employee Referral Bonus Program

Training/Development Opportunities

Perks Marketplace Discounts

Company Engagement

Job summary

Classic Industrial Services, Inc. seeks an Outside Sales Representative / Estimator to build trusted partnerships with contractors and industrial clients in Maryland.

You will visit jobsites, evaluate project needs, prepare estimates, and collaborate with operations to ensure smooth handoffs from awarded work to field execution. Success means delivering accurate proposals, safe access solutions, and timely project support to enable field teams.

Qualifications

• Four years’ experience in outside sales, estimating, business development, or customer-facing environment.
• Experience in scaffolding, shoring, industrial construction, field operations and supporting project handoff or related field.
• Ability to read and interpret construction drawings, plans, specifications, and jobsite requirements.
• Proficiency with standard business software and willingness to learn estimating, CRM, and project management systems
• Strong organizational skills, attention to detail, and ability to manage multiple priorities, deadlines, and follow-up activities.
• Self-motivated, professional in a fast-paced, customer-focused environment.
• Strong verbal and written communication skills, including relationship-building, presentation, and negotiation skills.
• Valid state drivers’ license and ability to travel locally and regionally to clients and worksites

Responsibilities

• Build, develop, and maintain strong customer relationships with general contractors, MEP contractors, industrial clients, specialty trades, superintendents, project managers, and other key decision-makers.
• Identify new sales opportunities through jobsite visits, networking, referrals, prospecting, and ongoing customer contact.
• Walk active construction and industrial sites to assess project conditions and identify scaffold, shoring, wall bracing, and related access solution needs.
• Review project drawings, specifications, schedules, and site logistics to develop complete and practical solutions.
• Prepare accurate material takeoffs, cost estimates, pricing, proposals, and supporting documentation in a timely manner.
• Present recommendations and proposals clearly, demonstrating the safety, value, and operational benefits of proposed solutions.
• Follow up on bids, address customer questions, negotiate when appropriate, and secure awarded work.
• Coordinate project turnover with operations, field supervision, and other internal teams to ensure awarded projects are transitioned accurately and efficiently.
• Communicate site requirements, customer expectations, project schedules, and scope details to support safe and successful field execution.
• Maintain awareness of market activity, customer needs, project pipelines, and competitive conditions within the assigned territory.
• Represent the company professionally and uphold a strong commitment to safety, quality, customer service, and ethical business practices.
• Perform other related duties as assigned.

Skills

Outside sales

Estimating

CRM software

Reading drawings

Communication

Travel readiness

Negotiation

Customer relationships

Tools

Estimating software

CRM systems

Job description

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Classic Industrial Servicesis dedicated to providing high-quality industrial construction services. We have been in business for over 25 years and our current area of focus includes thermal insulation services, roofing and siding services, scaffold labor and rental, industrial/commercial coatings, Heat Trace and refractory services.

Department

Classic Baltimore, MD Office

Reports to

Business Development Leader

JOB SUMMARY

The Outside Sales Representative / Estimator is responsible for developing customer relationships and identifies opportunities for safe, reliable scaffold, shoring, and wall bracing solutions. This role visits jobsites, evaluates project needs, prepares accurate estimates and proposals, and works closely with operations to ensure a smooth transition from awarded work to field execution. Success in this role means building trusted partnerships, providing accurate and timely solutions, and helping ensure field teams have the information and support needed to deliver safe, reliable access solutions.

EXPERIENCE/EDUCATION REQUIREMENTS

• Four years’ experience working in outside sales, estimating, business development, or customer-facing environment.
• Experience in scaffolding, shoring, industrial construction, field operations and supporting project handoff or a closely related field.
• Ability to read and interpret construction drawings, plans, specifications, and jobsite requirements.
• Proficiency with standard business software and willingness to learn estimating, CRM, and project management systems
• Strong organizational skills, attention to detail, and ability to manage multiple priorities, deadlines, and follow-up activities.
• Self-motivated, professional comfortable working in a fast-paced and customer-focused environment.
• Strong verbal and written communication skills, including relationship-building, presentation, and negotiation skills.
• Valid state drivers’ license and ability to travel locally and regionally to clients and worksites

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Build, develop, and maintain strong customer relationships with general contractors, MEP contractors, industrial clients, specialty trades, superintendents, project managers, and other key decision-makers.
• Identify new sales opportunities through jobsite visits, networking, referrals, prospecting, and ongoing customer contact.
• Walk active construction and industrial sites to assess project conditions and identify scaffold, shoring, wall bracing, and related access solution needs.
• Review project drawings, specifications, schedules, and site logistics to develop complete and practical solutions.
• Prepare accurate material takeoffs, cost estimates, pricing, proposals, and supporting documentation in a timely manner.
• Present recommendations and proposals clearly, demonstrating the safety, value, and operational benefits of proposed solutions.
• Follow up on bids, address customer questions, negotiate when appropriate, and secure awarded work.
• Coordinate project turnover with operations, field supervision, and other internal teams to ensure awarded projects are transitioned accurately and efficiently.
• Communicate site requirements, customer expectations, project schedules, and scope details to support safe and successful field execution.
• Maintain awareness of market activity, customer needs, project pipelines, and competitive conditions within the assigned territory.
• Represent the company professionally and uphold a strong commitment to safety, quality, customer service, and ethical business practices.
• Perform other related duties as assigned.

Core Competencies

• Communication Skills: Clear and concise in both written and verbal communications with team members, cross-functional partners, and stakeholders.
• Project & Time Management: Effective at managing multiple priorities, resources, and timelines to ensure successful project delivery.
• Analytical & Problem-Solving Skills: Proficient in analyzing complex data, troubleshooting issues, and making data-driven decisions
• Attention to Detail - Maintains thoroughness and accuracy in all aspects, documentation, and process optimization, ensuring high-quality deliverables.
• Prioritizes Relationships - Proactively and skillfully cultivate relationships, both within and outside the organization, to create visibility and build meaningful connections; takes personal responsibility for customer satisfaction and loyalty
• Interpersonal & Conflict Resolution Skills: Capable of building strong working relationships, fostering collaboration, and handling conflicts constructive
• Strategic Discovery Uses thoughtful questions to uncover client goals, constraints, and success criteria - not just bid specs.
• Insightful Guidance Provides perspective on options, trade-offs, and risk mitigation, helping clients make informed choices.
• Credibility & Expertise Demonstrates technical mastery in scaffolding and estimating, earning respect through accuracy and reliability.
• Value Communication Frames proposals around client outcomes - reduced downtime, safer access, budget alignment - rather than just price.

Physical Demands / Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Field Mobility Frequent travel by car for extended periods to visit client sites, projects, and field offices.
• Site Access Ability to walk through active construction environments, including uneven terrain, unfinished floors, and outdoor conditions.
• Stair Climbing Must be able to walk up multiple flights of stairs in buildings that may not yet have elevators.
• Ladder Use Occasional need to climb ladders to access elevated work areas or inspect scaffold/shoring conditions.
• Extended Standing/Walking Ability to remain on foot for extended periods during site visits, inspections, and client walk‑throughs.
• Weather Exposure Comfortable working outdoors in varying weather conditions - including rain, heat, cold, and humidity while maintaining professionalism.
• Physical Stamina Sustains energy and focus during long days that combines driving, site work, and office responsibilities.
• Overall Travel - 70%
• Includes Local / Regional travel
• Maryland and surrounding Mid-Atlantic region
• Hybrid / Remote - No, regular in-office hours and client sites

Direct Reports/Leadership

• None.
• This position is eligible for-profit sharing based on company performance in addition to other benefits that support the total well-being of you and your family. Some benefits include:
• Employer-Paid Coverage: Group Term Life, Short & Long-Term Disability Coverage
• 401K with Employer Match
• Discounted Company Stock (Employee Stock Purchase Plan)
• Profit Sharing
• Generous Paid Time Off & Paid Holidays
• Employee Referral Bonus Program
• Robust Training/Development & Professional Growth Opportunities
• Exclusive Discounts: Access to Perks Marketplace Discount Program
• Company Engagement, and More

Disclaimer

This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time.

Classic is an equal employment opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, national origin, disability and/or protected veteran status in accordance with governing law.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: [phone]
Equal Opportunity Employer, including disabled and veterans.
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