Outside Sales Representative

Reliance, Inc.; Northern (KY); Hybrid; USD 50,000 - 80,000; Full time

Job summary

Reliance, Inc. is seeking an Outside Sales Representative to develop new business opportunities, manage customer relationships, and execute sales strategies to support company growth.

The role involves regular travel to customer sites and Feralloy locations, collaborating with the Commercial Manager on pricing and contracts, and maintaining a proactive, results-oriented sales mindset to drive revenue and profitability.

Qualifications

• High school diploma or equivalent is required.
• Bachelor’s degree in business or related field preferred.
• Experience in outside sales, account management, or business development preferred.

Responsibilities

• Develop and execute sales strategies with the Commercial Manager.
• Identify and pursue new business opportunities while growing existing accounts.
• Collaborate on pricing, contract negotiation, and account strategy.
• Build and maintain strong customer relationships via visits.
• Promote partnership across Feralloy locations and related companies.
• Balance direct sales and toll processing to maximize profitability.
• Coordinate with internal teams to meet customer requirements.
• Support customer service efforts to deliver best-in-class service.
• Work with other divisions to support shared customer relationships.
• Maintain knowledge of market conditions and industry trends.
• Perform additional duties as assigned.
• Demonstrate organizational and time management skills.
• Work independently and manage multiple priorities.
• Strong problem-solving and decision-making abilities.
• Understand sales processes and customer requirements.
• Collaborate across teams and locations.
• Strong work ethic with a results-oriented approach.

Skills

Outside sales

Account management

Business development

Pricing

Contract negotiation

Customer relationships

Time management

Independent work

Problem solving

Team collaboration

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Job Summary

The Outside Sales Representative is responsible for developing new business opportunities, managing customer relationships, and executing sales strategies to support company growth and performance.

Physical Requirements

Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)

Function in the Job

Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Job Function

• Develop and execute sales strategies in coordination with the Commercial Manager to support business growth and performance
• Identify and pursue new business opportunities while maintaining and growing existing customer accounts
• Work with Commercial Manager on pricing, contract negotiation, and account strategy to support margin, inventory, and receivables objectives
• Build and maintain strong customer relationships through regular communication and customer visits
• Promote a partnership environment across Feralloy locations and related companies
• Support a balance of direct sales and toll processing business to maximize long-term profitability and diversification
• Coordinate with internal teams to ensure customer requirements are met and service expectations are achieved
• Support and participate in customer service efforts to deliver best-in-class service
• Work collaboratively with other divisions to support shared customer relationships
• Maintain knowledge of market conditions, customer needs, and industry trends
• Perform additional duties as assigned
• organizational and time management skills
• Ability to work independently and manage multiple priorities
• Strong problem-solving and decision-making abilities
• Understanding of sales processes, customer requirements, and market conditions
• Ability to work collaboratively across teams and locations
• Strong work ethic with a results-oriented approach

Required Skills

• High school diploma or equivalent required
• Bachelor’s degree in business or related field preferred
• Experience in outside sales, account management, or business development preferred

LANGUAGE SKILLS

The employee must have the ability to communicate clearly and professionally with customers, coworkers, and management in both written and verbal formats. Strong presentation and interpersonal communication skills are required.

MATHEMATICAL SKILLS

The employee should possess basic to intermediate mathematical skills necessary for pricing, cost analysis, order processing, and reporting.

REASONING ABILITY

The employee must be able to apply common sense understanding to carry out instructions and solve problems related to customer needs, sales performance, and business strategy.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met to perform the essential functions of this job. The position requires sitting, standing, and frequent travel, including driving and occasional air travel. The employee may occasionally lift light materials related to sales activities.

WORK ENVIRONMENT

The work environment includes both office and field settings. The employee will regularly travel to customer locations, company facilities, and industry events. This role requires interaction with customers, internal teams, and external partners and may involve working in a fast-paced, goal-oriented sales environment.

This job description does not restrict a manager’s or supervisor’s right to add or remove tasks from an employee’s work. The job description can be changed at any time and is not a promise of future employment.