Outside Sales Representative

LONGLEY SUPPLY CO. OF NEW BERN, INC.; New Bern (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Longley Supply Co. of New Bern, Inc. seeks an Outside Sales Representative to drive profitable revenue growth through prospecting, account management, and new business development.

The role requires traveling to customer sites within ~50 miles of the New Bern office, building relationships, and delivering tailored solutions. Work hours are Monday–Friday, 7:30am–4:30pm; some evenings or weekends may be required to meet deadlines.

Qualifications

• Experience in distribution, wholesale, or plumbing/electrical industries.
• Strong working knowledge of sales principles and practices.
• Customer-focused mindset with a passion for building relationships and driving results.
• Proficiency in generating quotes using schedules and take-offs through reps and vendors.
• Experience with trade's material requirements and necessary documentation.
• Excellent communication and problem-solving skills.
• Ability to adapt to different work environments and balance responsibilities.

Responsibilities

• Cultivate relationships with manufacturers and their reps.
• Generate leads via outbound prospecting, research, and referrals.
• Develop and execute sales strategies to meet targets.
• Provide exceptional customer service to clients.
• Analyze market trends and identify new opportunities.
• Collaborate with the outside sales team for lead transition.
• Assist at the sales counter when required.
• Perform other related duties as assigned.

Skills

Sales experience

Customer service

Communication

Negotiation

Account management

Prospecting

Education

Bachelor's degree preferred

Equivalent experience considered

Tools

Quotes generation

Job description

We are seeking a motivated and skilled Outside Sales Representative to join our dynamic sales team. The ideal candidate will be responsible for driving profitable revenue growth through prospecting, account management, and developing new business opportunities. The Sales Representative will play a crucial role in our organization's success by providing exceptional customer service, analyzing market trends, and negotiating pricing. If you have a passion for sales, and are looking for a challenging and rewarding career, we encourage you to apply.

Key Responsibilities

• Cultivate and uphold relationships with manufacturers and their representatives
• Generate leads through outbound prospecting, research, and referrals
• Develop and execute sales strategies to meet and exceed sales targets
• Provide exceptional customer service to existing and potential clients
• Analyze market trends and identify new business opportunities
• Collaborate with the outside sales team to ensure a seamless transition of leads
• Identify and address customer needs, providing tailored solutions to drive sales growth
• Stay up to date with industry developments and trends
• Complete the daily call log detailing job bids, quotes, and customer follow-ups
• Step in to assist our team at the sales counter when required

Perform other related duties as assigned.

• Attitude – Displays positive behavior of service to both internal and external customers and vendors; is open to and seeks feedback to identify areas for improvement
• Communication – Expresses ideas and thoughts verbally and in written form effectively; exhibits good listening and comprehension skills; keeps others adequately informed; utilizes appropriate communication
• Customer Service – Responds promptly to Customer needs; solicits Customer feedback to improve service; responds to requests for support & assistance; meets commitments
• Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; competes tasks on time or communicates to the appropriate person with an alternate plan
• Flexibility – Adapts to change in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays or unexpected events
• Industry Knowledge – Understands the basic elements of the three core industry channels – electrical and plumbing; familiar with the distribution model utilized to support and serve our customers
• Problem-Solving – Identifies and resolves problems in a timely manner or communicates if beyond the scope of responsibility; gathers and analyzes information thoughtfully; develops potential solutions; works well in group problem-solving situations
• Quality / Quantity – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.Meets productivity standards; completes work timely
• Teamwork – Exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of the team above own interest; able to build morale; supports everyone’s efforts to succeed
• Technology – Demonstrates required skills; adapts to new technologies; uses technology to increase productivity; keeps technical skills up to date

Qualifications

• Proven experience in distribution, wholesale, or plumbing/electrical industries a must
• Strong working knowledge of sales principles and practices
• Customer-focused mindset with a passion for building relationships and driving results
• Proficiency in generating quotes using job schedules and take-offs through reps and vendors
• Proven experience working with the specific trade's relevant material requirements and necessary documentation (i.e. - Lighting Packages for Electrical)
• Excellent communication and problem-solving skills
• Ability to adapt to different work environments and balance responsibilities

Supervisory Expectations

This position will have only cross-organizational supervisory responsibilities, as needed.

Work Environment and Physical Demands

This role is expected to be at a customer’s business or at their job site, in the office / counter areas and occasionally in the warehouse, as the work requires. This role will require the ability to travel to and from your customer, their job sites and the Branches, as needed. Lifting is an element of the role with the ability to lift overhead.Lifting and moving items will be required with items often being over 10 pounds, occasionally over 25 pounds and sometimes over 50 pounds.Safety should be considered in all instances.

Position Type and Expected Hours of Work

This is a full-time position.Primary work hours are Monday through Friday from 7:30am to 4:30pm.Additional time will be expected as the business requires.

Travel

Travel to customers and / or their job sites and between Branches will be expected of this role but most, if not all, will be same day travel within 50 miles of your primary Longley office.

Education & Experience

Bachelor’s degree in Business, Sales or related field preferred; equivalent experience considered. Experience in Sales is required and industry relevant experience is preferred.

Additional Eligibility Qualifications

N/A

Other Duties

• This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this role.Duties, responsibilities, and activities may change at any time with or without notice.