Outside Sales Representative

Johnstone Supply The Balsan Group; Medford (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

Johnstone Supply | Balsan Group is seeking an Outside Sales Representative to win new business, grow accounts, and provide solutions in the HVACR distribution field. The role offers strong earning potential, field autonomy, and a path for long-term career growth.

Responsibilities include identifying opportunities, building a pipeline, maintaining relationships, attending trade shows, and collaborating with operations, purchasing, and marketing to support growth.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• 2+ years of sales experience.
• Strong communication and relationship-building skills.
• Self-motivated with a results-driven mindset.
• Comfortable using CRM systems and business software.
• Valid driver’s license and willingness to travel regularly.

Responsibilities

• Identify and pursue new business opportunities through networking, prospecting, and cold calling.
• Generate and qualify leads to build a strong sales pipeline.
• Develop new customer relationships and expand existing accounts.
• Conduct regular customer visits to strengthen partnerships and uncover opportunities.
• Understand customer needs and recommend the right products and solutions.
• Present Johnstone products, services, and value-added offerings.
• Respond quickly to customer inquiries and provide excellent service.
• Negotiate pricing and close business opportunities.
• Maintain strong relationships with existing customers to drive repeat business.
• Track sales activity and pipeline updates in CRM.
• Stay organized with follow-up, quotes, and open opportunities.
• Attend trade shows, networking events, and industry functions.
• Stay informed on market trends, competitor activity, and customer needs.
• Partner with internal teams including operations, purchasing, and marketing to support growth.

Skills

Sales experience

Communication

Relationship-building

CRM proficiency

Driver's license

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

CRM systems

Job description

Outside Sales Representative

Join Johnstone Supply | Balsan Group, a fast-growing HVACR distributor where relationships, hustle, and results drive success. We’re looking for a motivated Outside Sales Representative who thrives on winning new business, growing accounts, and helping customers find the right solutions.

This role offers strong earning potential, autonomy in the field, and the opportunity to build a long-term career in a growing industry.

What You’ll Do

Business Development

• Identify and pursue new business opportunities through networking, prospecting, and cold calling
• Generate and qualify leads to build a strong sales pipeline
• Develop new customer relationships and expand existing accounts
• Conduct regular customer visits to strengthen partnerships and uncover opportunities

Sales & Customer Support

• Understand customer needs and recommend the right products and solutions
• Present Johnstone products, services, and value-added offerings
• Respond quickly to customer inquiries and provide excellent service
• Negotiate pricing and close business opportunities

Account Management

• Maintain strong relationships with existing customers to drive repeat business
• Track sales activity, customer communication, and pipeline updates in CRM
• Stay organized with follow-up, quotes, and open opportunities

Market Engagement

• Attend trade shows, networking events, and industry functions
• Stay informed on market trends, competitor activity, and customer needs
• Partner with internal teams including operations, purchasing, and marketing to support growth

What We Offer

• Competitive compensation
• Uncapped bonus opportunities
• Monthly car allowance and gas card
• Paid time off and holiday pay
• 401(k) with company match
• Career growth and advancement opportunities
• Supportive team environment with strong leadership

What We’re Looking For

• High school diploma or equivalent required; college degree preferred
• 2+ years of sales experience
• Strong communication and relationship-building skills
• Self-motivated with a results-driven mindset
• Comfortable using CRM systems and business software
• Valid driver’s license and willingness to travel regularly

Preferred

• HVAC, plumbing, building supply, or industrial sales experience
• Direct B2B outside sales experience
• Knowledge of contractors, distribution, or construction markets

About Johnstone Supply | Balsan Group

Johnstone Supply | Balsan Group is a leading HVACR distributor serving contractors across multiple states. We are known for dependable service, strong inventory, fast delivery, technical expertise, and continued growth.