Outside Sales Representative

Natrx; Columbus (MS); On-site; USD 70,000 - 100,000; Full time

Job summary

MRC Global is seeking a dynamic sales professional to drive revenue growth across a defined territory in the United States. You will own the full cycle from lead generation to close, focusing on PVF materials, pricing strategies, and contract terms to maximize gross margin.

You will build and execute a proactive sales plan, grow new accounts and expand existing ones, and partner with Branch and National Accounts to deliver superior service and solutions while maintaining safety and compliance.

Qualifications

• Undergraduate degree or equivalent work experience.
• 4+ years in customer service, inside sales, or warehouse roles with increasing responsibility.
• Knowledge of PVF materials and contract terms.
• Proficient computer skills.
• Willingness to be on call and travel.

Responsibilities

• Generate new business in the assigned territory by analyzing customers and markets.
• Grow existing accounts with a proactive sales plan and address lost business.
• Achieve maximum profitability by meeting gross margin goals through negotiation.
• Provide consultative sales, prepare presentations, demonstrations, and determine customer needs.
• Coordinate with Supply Chain for pricing and contracts.
• Develop knowledge of customer accounts incl. schedules, pricing, and terms.
• Collaborate with Branch and National Accounts to plan and negotiate sales strategies.
• Ensure contractual compliance and communicate deviations with management.
• Identify market threats/opportunities and report trends.
• Maintain MRC Global systems, pricing, and process knowledge.

Skills

Negotiation

Communication

Customer service experience

Computer skills

Willingness to travel

Education

Bachelor's degree or equivalent

Tools

PVF materials knowledge

Job description

DNOW serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Job Purpose

Responsible for execution and achievement of established financial goals; accountable for the sales development and gross margin growth in an assigned territory from lead generation to close.

Responsibilities

Individual must be able to perform the essential duties with or without reasonable accommodation.

• Generate new business through analysis of the assigned territory to identify new customers and markets.
• Grow existing accounts through execution of a proactive sales plan with initiatives to include focus on lost & declining business in the existing customer base.
• Achieve maximum profitability by meeting or exceeding gross margin goals through effective negotiation.
• Deliver superior service through consultative sales, prepare quality presentation materials, conduct demonstrations, detailing products and cost savings, determine customer needs and requirements, and offer solutions.
• Research and develop information on new projects.
• Develop knowledge of customer accounts within assigned territory, including technical requirements, production volume and schedules, targeted pricing, applicable contract requirements, and competitive analysis.
• Negotiate with vendors and coordinate efforts with Supply Chain groups for the best product prices.
• Work with the Branch and Regional management and National Accounts team to develop strategic territory business plans, assist with proposals, contract research and negotiation, and implementation of sales strategies to achieve sales growth.
• Ensure contractual compliance that may require difficult conversations surrounding deviations from contractual agreements in partnership with management and national account teams.
• Identify and communicate work in process, threats, opportunities, and related market trends as appropriate.
• Develop and continually improve product knowledge, pricing, and MRC Global systems, procedures, and strategy.
• Aggressively respond to and meet sales opportunities by serving as the source for customers’ required information while maintaining consistent contact with all customers in the assigned area of responsibility.
• Develop customer retention strategies by consistently illustrating MRC Global's value proposition in conjunction with evolving customer needs.
• Drive effective partnership with the Branch team, communicate to deepen understanding of customer business processes, buying procedures, and expectations for service.
• Attend branch meetings, share information and instill vision, and create enthusiasm to achieve goals.
• Partner with the branch and other internal resources to investigate and resolve all customer complaints promptly and evaluate the source of the problem and follow the resolution.
• Perform related administrative functions in accordance with MRC Global procedures to include quotations, order placement, delivery confirmation, processing changes and returns, and responding to messages and inquiries.
• Work with the branch warehouse to achieve delivery performance goals, ensure orders are filled as promised, and keep customers informed of order status.
• Advocate and engage in the promotion and maintenance of safety initiatives.
• Exercise care in all activities, demonstrate safety leadership.
• Carry out other duties within the scope, spirit, and purpose of the job.
• Take reasonable care for the safety and health of yourself and others.
• Address and report workplace hazards, injuries, or illnesses immediately.

Qualifications

Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.

• An undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work.
• Any combination of four or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated sales negotiation experience.
• Demonstrated knowledge of PVF materials and ability to understand the scope of services to include pricing, supply, and contract terms.
• Demonstrated competence in the use of computers and software applications.
• Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others in one-to-one or group situations.
• The willingness and ability to be on call are needed to provide 24-hour service to customers.
• The willingness and ability to travel within and outside the branch service area, with occasional overnight stays.
• Must have a current, valid driver's license and acceptable record at all times.

Additional Qualifications

• Must have the ability to provide documentation verifying legal work status.
• Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries.
• Ability to understand and comply with MRC guidelines and expectations, including Code of Conduct and Conflict of Interest guidelines.

Working Conditions

• For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
• Reasonable accommodation may be made to enable individuals to perform essential functions.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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