Outside Sales Rep

Xylem; Summerville (SC); On-site; USD 60,000 - 90,000; Full time

Job summary

Xylem is seeking a Sales Representative (Rental) to drive Godwin rental growth across municipal, industrial, construction, and emergency response markets. You will develop strategies, build relationships, and coordinate with operations to deliver reliable rental solutions on time.

Responsibilities include identifying opportunities, meeting revenue targets, creating quotes, and maintaining CRM records while upholding safety and quality standards in a dynamic, territory-based role.

Responsibilities

• Develop and maintain strong relationships with customers, contractors, municipalities, and industrial accounts
• Promote and sell Godwin rental pump systems, bypass setups, and temporary pumping solutions
• Identify and pursue new business opportunities in dewatering, sewer bypass, stormwater control, emergency pumping, and industrial applications
• Meet and exceed rental revenue, margin, and activity targets
• Partner with branch operations and service teams to ensure timely delivery, setup, and support of rental equipment
• Conduct site visits to assess customer needs and recommend appropriate Godwin rental solutions
• Prepare quotes, proposals, and rental recommendations based on application requirements
• Serve as a trusted advisor to customers by responding quickly to inquiries and project needs
• Resolve customer concerns and coordinate with internal teams to provide effective solutions
• Ensure a high-quality customer experience throughout the rental lifecycle
• Support customers during urgent and emergency pumping situations with speed and professionalism
• Analyze market activity, competitor presence, and customer trends to uncover growth opportunities
• Develop territory plans focused on increasing market share for Godwin rental offerings
• Build relationships with engineers, plant personnel, superintendents, project managers, and purchasing teams
• Maintain a healthy opportunity pipeline and document activity in CRM systems
• Represent Godwin at customer meetings, job sites, industry events, and networking opportunities
• Maintain awareness of available rental fleet, equipment status, and utilization
• Coordinate with operations teams on equipment availability, movement, and customer delivery schedules
• Support accurate tracking of pump rentals, accessories, hoses, fuel tanks, and related assets
• Collaborate on fleet needs based on customer demand and market trends
• Prepare and manage rental contracts, quotations, and supporting documentation
• Ensure all rental agreements are accurate, complete, and aligned with pricing and terms
• Coordinate deposits, billing requirements, extensions, modifications, and rental closeouts
• Support contract compliance and proper documentation of customer agreements
• Maintain accurate customer records, opportunity updates, and sales activity in CRM tools such as Salesforce
• Generate reports on sales activity, account development, pipeline status, and territory performance
• Assist with forecasting, account planning, and branch communication
• Complete administrative responsibilities in a timely and organized manner
• Promote a strong safety culture in all customer and job site interactions
• Ensure rental solutions are presented and deployed with attention to safe operating practices
• Communicate safety guidelines and equipment usage expectations to customers
• Work with service and operations teams to ensure equipment is maintained and ready for rental
• Support compliance with company and customer safety requirements
• Continuous Professional Development: Actively builds product, application, and industry knowledge in pump rental, bypass, and dewatering solutions
• Collaboration and Teamwork: Works effectively across sales, service, dispatch, and operations teams to deliver excellent customer outcomes
• Results Driven Performance: Maintains a strong focus on growth, responsiveness, and execution to achieve territory and revenue goals

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem is hiring a Sales Rep!

Xylem is hiring a Sales Representative (Rental) to represent our legacy Godwin brand. The Sales Rep is responsible for driving rental growth for Godwin pumps, bypass systems, and related dewatering solutions within an assigned territory. This role focuses on developing and executing sales strategies that expand the customer base, increase rental revenue, and strengthen long-term customer relationships across municipal, industrial, construction, and emergency response markets.

The representative identifies new opportunities, manages existing accounts, and works closely with operations and service teams to deliver responsive, reliable rental solutions that meet customer needs. Success in this role requires strong commercial acumen, excellent communication and negotiation skills, and the ability to independently manage a territory while delivering results in a fast-paced environment.

Responsibilities:

Sales

• Develop and maintain strong relationships with customers, contractors, municipalities, and industrial accounts
• Promote and sell Godwin rental pump system s, accessories, bypass setups, and temporary pumping solutions
• Identify and pursue new business opportunities in dewatering, sewer bypass, stormwater control, emergency pumping, and industrial applications
• Meet and exceed rental revenue, margin, and activity targets
• Partner with branch operations and service teams to ensure timely delivery, setup, and support of rental equipment
• Conduct site visits to assess customer needs and recommend appropriate Godwin rental solutions
• Prepare quotes, proposals, and rental recommendations based on application requirements

Customer Service

• Serve as a trusted advisor to customers by responding quickly to inquiries and project needs
• Resolve customer concerns and coordinate with internal teams to provide effective solutions
• Ensure a high-quality customer experience throughout the rental lifecycle
• Support customers during urgent and emergency pumping situations with speed and professionalism

Territory and Business Development

• Analyze market activity, competitor presence, and customer trends to uncover growth opportunities
• Develop territory plans focused on increasing market share for Godwin rental offerings
• Build relationships with engineers, plant personnel, superintendents, project managers, and purchasing teams
• Maintain a healthy opportunity pipeline and document activity in CRM systems
• Represent Godwin at customer meetings, job sites, industry events, and networking opportunities

Inventory and Equipment Coordination

• Maintain awareness of available rental fleet, equipment status, and utilization
• Coordinate with operations teams on equipment availability, movement, and customer delivery schedules
• Support accurate tracking of pump rentals, accessories, hoses, fuel tanks, and related assets
• Collaborate on fleet needs based on customer demand and market trends

Contract Management

• Prepare and manage rental contracts, quotations, and supporting documentation
• Ensure all rental agreements are accurate, complete, and aligned with pricing and terms
• Coordinate deposits, billing requirements, extensions, modifications, and rental closeouts
• Support contract compliance and proper documentation of customer agreements

Administrative Tasks

• Maintain accurate customer records, opportunity updates, and sales activity in CRM tools such as Salesforce
• Generate reports on sales activity, account development, pipeline status, and territory performance
• Assist with forecasting, account planning, and branch communication
• Complete administrative responsibilities in a timely and organized manner

Safety and Maintenance

• Promote a strong safety culture in all customer and job site interactions
• Ensure rental solutions are presented and deployed with attention to safe operating practices
• Communicate safety guidelines and equipment usage expectations to customers
• Work with service and operations teams to ensure equipment is maintained and ready for rental
• Support compliance with company and customer safety requirements

High Impact Behaviors :

• Continuous Professional Development: Actively builds product, application, and industry knowledge in pump rental, bypass, and dewatering solutions
• Collaboration and Teamwork: Works effectively across sales, service, dispatch, and operations teams to deliver excellent customer outcomes
• Results Driven Performance: Maintains a strong focus on growth, responsiveness, and execution to achieve territory and revenue goals

Qualifi